Clipboard
Customer Experience Specialist
Remote (Non-U.S.)
Sponsorship not specifiedDetected 49 days ago
SalesforceCustomer SupportZendeskCommunication
About the role
- We're looking for proactive problem-solvers who communicate clearly, think critically, and stay composed under pressure.
- Many of our leaders started in this role, and we're committed to growing talent from within.
- You can learn more about our operations team on our candidate hub https://www.notion.so/Operations-35e8643321f4810aad86cd2f699f1d8c.
Responsibilities
- Deliver fast, accurate, and empathetic support across chat, voice, and email
- Guide new professionals through onboarding and help them quickly build confidence using the platform
Benefits
- We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.
- Comfortable learning new tools, systems, and workflows quickly
Company info
- Uphold our values https://www.notion.so/Our-Values-35e8643321f4816795c3f34945762a52 such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
- Our mission is to uplift as many communities as possible.
- Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022.
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