OPENLANE

OPENLANE

Bilingual Account Coordinator

CAN - ON - Vars (Ottawa)

Sponsorship not specified$20k-$26kDetected 30 days ago
SalesAccount ManagementBusiness DevelopmentAccountingLogisticsCustomer SupportCommunicationCollaborationTime ManagementAccounts Payable

About the role

  • And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
  • We transform risk into progress through data, experience, and intuition.
  • You are fully fluent in both English and French, capable of communicating seamlessly with our diverse customer and vendor base. - Organized.

Responsibilities

  • You may also support the redemption process for repo units, liaising with the national accounts team to support the vehicle and personal property redemption process.
  • In this role, you will have the opportunity to drive a positive customer experience, coordinate administrative tasks with your accounts, and have an opportunity to gain sales experience as we seek to grow our local fleet accounts.
  • Organized. You will manage a range of accounts, ensuring customer Service Level Agreements (SLAs) are consistently met and manage communication flow.
  • You will partner with our other team members including: sales, administration, and accounting to maintain and grow our account portfolio.
  • Support related customer service requirements; which may include answering calls, greeting walk-in customers, taking payments, and processing requests

Requirements

  • May be required to process cheques, file sales transactions, balance & transmit sale reports & EFT wire transfers to other systems
  • Proven experience managing Front Counter Service, Accounts Payable (AP) tracking, and processing Vehicle Titles.
  • Prior experience in account management / business development
  • Experience with AMS, VTrace, and other OPENLANE systems
  • You are fully fluent in both English and French, capable of communicating seamlessly with our diverse customer and vendor base.

Compensation

  • Compensation Range of

Benefits

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Tuition Reimbursement for eligible programs

Company info

  • At OPENLANE we make wholesale easy so our customers can be more successful.
  • We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
  • We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
  • We pursue challenges that inspire us to build, create, and innovate.
  • We seek to understand and improve our customers' experience.
  • We deliver what we promise and learn along the way.
  • Driven Waybuilders.
  • Relentless Curiosity.
  • Smart Risk-Taking.
  • Fearless Ownership.
  • What We Offer:
  • Competitive pay
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This listing is sourced directly from OPENLANE's careers page and normalized into a canonical job model.