Harris healthcare
Customer Success Manager
Pennsylvania, United States, USA
Sponsorship not specified$45k-$50kDetected 35 days ago
CRMAccount ManagementBusiness DevelopmentNegotiationExcelOnboardingCustomer SuccessCustomer SupportCommunicationWritingMicrosoft Office
About the role
- - Serve as the first and primary point of contact to m anage and nurture a portfolio of K-12 accounts to maximize satisfaction, retention, and growth
- - Train and onboard new K-12 customers through the implementation process, ensuring a seamless post-sale transition
Nice to have
- Serve as the first and primary point of contact to m anage and nurture a portfolio of K-12 accounts to maximize satisfaction, retention, and growth
- Understand and proactively communicate student outcomes and recommend mitigation strategies to effectively address areas of concern
- Review account and usage data on a regular basis and ensure corresponding, tailored outreach to each customer
- Regularly monitor customer attrition risks
- Demonstrate a clear understanding of all course offerings and technical requirements of the program
- Resolve customer issues promptly and ensure a positive customer experience
- Speak and present at trade shows and conferences, as needed
- Proactively identify customer needs and promote tailored solutions
Compensation
- $45,000 - $50,000 per year.
Apply directly at Harris healthcare →Create a free account for alerts like thisView Harris healthcare immigration profile
This listing is sourced directly from Harris healthcare's careers page and normalized into a canonical job model.