rbanw
Inside Sales Representative
Portland, Oregon · Full-time
Sponsorship not specified$18k-$21kDetected 56 days ago
CRMSalesCold OutreachOutbound SalesCustomer SupportCommunicationCollaborationOrganizational Skills
About the role
- The Company Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation.
- Andersen is the oldest and largest window and door manufacture in North America.
- As an ISC Representative, you will be responsible for managing inbound and outbound calls, scheduling appointments, and ensuring a seamless experience for homeowners.
Responsibilities
- We build the only unique window offering available in the market, and have a controlled territory to distribute our product.
- Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business.
- Maintain accurate and up-to-date customer interactions in the CRM system.
- Customer Engagement: Serve as the first point of contact for homeowners via inbound calls, delivering exceptional service and building trust.
- Appointment Scheduling: Make outbound calls to warm leads from internal databases (no cold calling) and schedule consultations for our sales team.
- Record Management: Maintain accurate and up-to-date customer interactions in the CRM system.
Requirements
- Must be available to work at least one weekend day (Saturday or Sunday).
- Schedule: Must be available to work at least one weekend day (Saturday or Sunday).
Nice to have
- Fluent in English, with clear and effective verbal communication skills.
- Bilingual in Spanish is a huge plus!
- Minimum of 1 year in customer service, call center, or sales preferred.
Skills
- Basic computer proficiency, comfort navigating multiple screens, and the ability to quickly learn internal systems.
- Professional demeanor with strong phone etiquette and verbal communication skills.
- High attention to detail and the ability to multitask in a fast-paced environment.
- Communication
- Organizational
- Transportation: Reliable transportation to and from our Portland office.
- Physical Requirements
Compensation
- $18k-$21k
Benefits
- Full-time employees are eligible for health, dental, and vision insurance.
- Paid Time Off & Holidays: PTO and paid holidays offered to full-time employees.
- Hourly rate between $18-$21, plus performance-based bonus opportunities paid out each paycheck.
- All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Company info
- Be part of a nationally recognized brand with over 120 years of success, committed to quality, integrity and giving back to the community.
- Opportunities for advancement within the company - the ISC role is just the beginning.
- What will You do?
- We focus on doing one thing, and doing it well, building the best products in the industry.
- At Renewal by Andersen of Oregon, we are committed to creating exceptional experiences for homeowners while delivering premium window and door replacement solutions.
- We are currently seeking enthusiastic and goal-driven Inside Sales Center (ISC) Representatives to join our expanding Portland-based team.
- This position is perfect for individuals who enjoy helping customers, working in a fast-paced environment, and earning great bonuses while doing it.
- Company Mission: Be part of a nationally recognized brand with over 120 years of success, committed to quality, integrity and giving back to the community.
- Joining Renewal by Andersen of Oregon's Inside Sales Center means becoming part of a growing and energized team that prioritizes employee development, performance rewards, and customer satisfaction.
Equal opportunity
- Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices.
- Equal Opportunity Employer committed to fair hiring practices.
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