Theoceanac

Theoceanac

Santa Supervisor - Santa's Hideaway Adventure (Seasonal)

Atlantic City, New Jersey, United States

Sponsorship not specifiedDetected 15 days ago
LeadershipCommunicationProblem Solving

About the role

  • You'll guide the team, ensure guest satisfaction, and assist with the behind-the-scenes coordination that keeps Santa's Hideaway Adventure on schedule.

Responsibilities

  • Ensure all team members (hosts, greeters, photographers) follow policies and maintain high service standards.
  • Support and coach team members to uphold a joyful, inclusive atmosphere.
  • Maintain established company and departmental uniform, appearance, and hygiene standards at all times.
  • Maintain a clean and organized work station at all times.

Requirements

  • Knowledge of safety/guest liability procedures for guests and employees.
  • Must be able to work irregular shift assignments, including days, nights, weekends and holidays.
  • Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.
  • Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas.
  • Ability to work under pressure in a fast-paced environment with multiple priorities Must be able to read, write and understand English.

Benefits

  • Resolve any guest concerns with professionalism and holiday cheer.

Company info

  • Essential Functions Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.

This listing is sourced directly from Theoceanac's careers page and normalized into a canonical job model.