Skechers
E-Comm Customer Care Representative
Rancho Belago, CA
Sponsorship not specified$17k-$20kDetected 1 day ago
CRMExcelCustomer SupportResearchCommunicationTime ManagementMicrosoft Office
About the role
- Assist with customer inquiries received via phone, email, live chat, mail and social media in a high-volume contact center.
Responsibilities
- Collaborate with SKECHERS Store Managers and District Managers to resolve consumer concerns in-store.
Requirements
- Must be available to work weekends
- To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily.
- The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job.
Nice to have
- High School Diploma or equivalent preferred
Compensation
- Pay Range $17 - $20 an hour
Company info
- Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good.
- Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value.
- From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
- Assist customers with their SKECHERS Elite membership accounts.
- To support the activities associated with SKECHERS ecommerce sales, SKECHERS Elite program, support SKECHERS retail stores and provide service to, and issue resolution on a first contact basis, for customers.
Equal opportunity
- Skechers is committed to providing a safe, inclusive, and respectful work environment.
- Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
- Reasonable Accommodation
- Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
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This listing is sourced directly from Skechers's careers page and normalized into a canonical job model.