Accela
Renewal Account Manager (Contractor)
Remote Based - US · Contract
Sponsorship not specified$25k-$30kDetected 13 days ago
SalesforceCRMSalesAccount ManagementForecastingExcelCustomer SuccessCommunicationCollaborationMicrosoft OfficeNetSuite
About the role
- The Renewal Account Manager is responsible for maintaining accurate renewal data, proactively identifying renewal risk, and contributing to reliable revenue forecasting.
- The role also leverages AI-enabled tools to improve communication quality, prioritization, and renewal execution.
- Initial 2-month contract with potential to convert to full-time based on business needs and performance.
Responsibilities
- Lead renewal contract negotiations and achieve on-time contract booking
- Build renewal quotes and maintain accurate customer and contract data in Salesforce CPQ
- Maintain disciplined renewal management practices to support accurate forecasting and predictable outcomes
- Drive renewals to close within committed timeframes and clearly communicate risk, slippage, or dependencies to stakeholders
- The Renewal Account Manager will manage customer renewals by coordinating with Sales, Customer Success, Finance, and Legal to ensure timely, accurate, and predictable recurring revenue outcomes.
- From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies.
- Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging.
Requirements
- 2+ years of experience in Renewal Account Management or a closely related role, with demonstrated ability to independently manage renewal execution, timelines, and outcomes
- For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities.
Skills
- Leverage AI tools to draft, refine, and personalize renewal communications, ensuring clarity, professionalism, and adherence to timelines
Compensation
- The annual base salary range for this full-time position is $25-30 an hour (less applicable taxes).
- The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
Benefits
- Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.
- Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.
Company info
- Engage with customers and partners to renew subscription and support revenues
- While government agencies struggle to do more with less, our mission has never been more critical.
Equal opportunity
- Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.
- All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation
Visa & Work Authorization
- ars, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities
This listing is sourced directly from Accela's careers page and normalized into a canonical job model.