Ultima Genomics

Field Service Engineer I, Development Program

Fremont, California, United States · Staff+

Sponsorship not specifiedDetected 29 days ago

BioinformaticsResearchCommunication

About the role

We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies.
Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond.
In the 4 months, you will work side by side with our Engineering, Operations, Research and Commercial groups to learn about our tool from end to end.

Review technical reports and documents from customers.
Maintain records of tool configurations pertaining to hardware, software, consumables, and application releases
Manage customer interface with research and development groups.
Maintain a working relationship with customers and instill confidence and credibility in our company and product
Exceed customer expectations of service, support, and the product under development
Talented at building prototypes from preliminary drawings and schematics

At Ultima Genomics, your base pay is one part of your total compensation package.

Analyze issues with technical staff to find root cause and communicate next steps and timelines to customers
Motivated and willing to work in a fast-paced environment as part of a hard-working and multidisciplinary team

g pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domesti

This listing is sourced directly from Ultima Genomics's careers page and normalized into a canonical job model.