Andela

Product Operations

North America · Staff+

Sponsorship not specifiedDetected 141 days ago

DevOpsRESTData EngineeringProduct ManagementSalesLogisticsLeadershipCommunicationMentoring

About the role

The Staff Product Operations role is the connective tissue between Engineering, Operations, Sales, and Leadership and beyond.
You will be the person who sits in an Ops team standup in the morning, translates what you heard into a product brief by noon, and tells the story back to the whole organization in a way that makes everyone feel like they are part of the same mission.
You find the gap, close it, and move on to the next one.

Able to navigate stakeholder complexity across Engineering, Operations, Sales, and executive leadership without positional authority. You lead by earning trust, not by pulling rank.

3+ years in a marketplace, platform, or multi-sided network business model
2+ years managing or mentoring direct reports.
You have strong opinions on this, loosely held.
You know what is going on at all times and how to keep things on track.
You know what "scope protection" means because you have lived it.
You can walk out of an engineering architecture review and explain what it means for the sales team, the ops team -- in language each of them actually cares about.
You are able to connect these pieces with tools and processes that fit the need.
You are not the person who writes the memo about the problem.
You are the person who fixes it and then writes the memo so everyone else can learn from it.

As one of the world's largest talent marketplaces, Andela gives companies greater flexibility to quickly deploy qualified technologists.
Comfort operating in a fully remote, globally distributed, async-first environment across multiple time zones.

As an Andelan, you'll serve as a role model for the rest of the company.
Think about the feedback your peers typically give you - if it usually sounds like the below, we want to hear from you.
You break silos across teams.
You put the company and mission first above your team alone.
You've supported key company goals in nailing metrics with improved processes.
The organization is making faster, more connected decisions - and this role is a key reason why.
As an Andelan, you'll serve as a role model for the rest of the company. Think about the feedback your peers typically give you - if it usually sounds like the below, we want to hear from you.
One team mentality: You break silos across teams. You put the company and mission first above your team alone.

This listing is sourced directly from Andela's careers page and normalized into a canonical job model.