Spotlight Sports Group

Spotlight Sports Group

Account Manager – K-Beauty Brands

New York-Hybrid · Senior

Sponsorship not specified$30k-$60kDetected 58 days ago
Project ManagementExcelLogisticsLeadershipCommunicationMentoring

About the role

  • Because many of our K-beauty clients operate out of South Korea, this role requires fluency in Korean (written and spoken) and the ability to accommodate Korean business hours (KST) for client communications, calls, and real-time coordination.
  • You'll serve as the primary point of contact for Korean-speaking brand stakeholders, ensuring seamless communication across time zones.
  • Early on, you'll focus on execution and account operations.

Responsibilities

  • Serve as the Korean-language point of contact for K-beauty brand partners
  • lead client communications in Korean (email, calls, messaging) and translate key updates and materials between Korean and English.
  • Build and maintain 30-60-90 day plans for each client
  • Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline across time zones.
  • Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups- including Korean-language product content review.
  • Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation.
  • Serve as the Korean-language point of contact for K-beauty brand partners; lead client communications in Korean (email, calls, messaging) and translate key updates and materials between Korean and English.
  • Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly.
  • Maintain source-of-truth documentation: trackers, promo calendars, etc.
  • Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance).

Requirements

  • You have high agency and enjoy taking ownership without needing constant direction.

Nice to have

  • You have cultural fluency with the Korean beauty industry and understand K-beauty brand expectations.
  • You actively seek feedback and want to grow into a Senior AM quickly.
  • Fluency in Korean (written and spoken). required.
  • Native or near-native proficiency
  • Flexibility to work Korean business hours (KST) when needed.
  • Flexibility to accommodate calls and real-time communication during KST working hours is essential.

Skills

  • Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups).
  • Excellent written and verbal communication in both Korean and English with a strong service mindset.
  • task tracking, timelines, stakeholder coordination.
  • Strong bonus: experience with TikTok Shop, Seller Center, marketplace operations, or K-beauty/Korean brand management.
  • Why You'll Love Working With Us
  • High autonomy and real ownership from day one-no micromanagement.
  • Direct exposure to top-tier K-beauty brands and the fastest-growing corner of e-commerce.
  • A growth-first culture that rewards builders, not seat-warmers.
  • Mentorship from Senior AMs and leadership with a clear, merit-based growth path.
  • Competitive compensation, performance upside, and flexible/hybrid work (location dependent).

Compensation

  • Clear, merit-based path to Senior Account Manager, with increasing responsibility, influence, and compensation as your scope grows.

Benefits

  • Our culture is high-performing, entrepreneurial, and unapologetically ambitious.
  • TikTok Shop Execution & Health
  • Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early.

This listing is sourced directly from Spotlight Sports Group's careers page and normalized into a canonical job model.