Glean

Glean

Manager, AI Outcomes

Mountain View, CA · Mid

Sponsorship not specified$250k-$300kDetected 79 days ago
GitLLMsAgentic AIComplianceProduct ManagementProduct StrategyCustomer SuccessZendeskLeadershipProblem SolvingMicrosoft Teams

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odds of building a lasting career here

60Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role85
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card intent detected

Glean Technologies, Inc. obtained a prevailing wage determination for Software Developers in Palo Alto, CALIFORNIA on 2026-06-24. No matching green-card filing appears in our data yet. The determination expires in 15 days (2026-09-21), and a green-card filing must follow before then or the employer starts over.

Files H-1B transfers

14 transfer filings in the last year, covering 14 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Glean is seeking a leader of our AIOM (AI Outcomes Manger) team.
  • The AIOMs are responsible for ensuring that our customers' end-users successfully adopt and derive meaningful, measurable value from Glean's AI solutions.
  • Ultimately, the AIOMs are responsible for breadth and depth of end-user engagement across our product suite.

Responsibilities

  • Manage the employee lifecycle for a team of AI Outcomes Managers to drive high-impact customer enablement, advisory/building on our platform and business value realization with Glean's products.
  • Synthesize feedback and business insights from the field, influence Glean's product roadmap, and collaborate with Product and R&D to shape new features and agent capabilities
  • As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role.
  • Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants.

Requirements

  • You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
  • Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.
  • By submitting your application, you are agreeing to our use and processing of your data as required.

Nice to have

  • 4+ years of experience in customer-facing, consultative roles (e.g., management consulting, customer success, business transformation, product management, solutions consulting) with an AI/data/enterprise SaaS company.
  • Excellent problem-solving skills and ability to communicate effectively with diverse audiences, from executives to end users.
  • Strong data fluency
  • comfortable with adoption/ROI metrics and business KPIs.
  • Consultative, creative, and motivated mindset-excited about helping organizations rethink business processes and work styles with AI.
  • Proven product sense and ability to maximize the impact of complex software platforms.
  • Experience facilitating workshops and change management programs for business transformation.
  • Understanding of modern AI capabilities (prompting, agent workflows, LLMs), with ability to coach others on best practices.

Compensation

  • Certain roles may be eligible for variable compensation, equity, and benefits.
  • We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
  • When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
  • The standard OTE range for this position is $250,000-$300,000 annually.
  • Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Benefits

  • Certain roles may be eligible for variable compensation, equity, and benefits.
  • When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
  • We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Company info

  • With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
  • We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization.
  • The AIOMs perform the following types of activities: End-user training enablement (company and function sessions, search, chat and agent content), prompt and agent advisory/building and value realization.
  • Develop a set of Glean prescriptive adoption playbooks including codifying a set of standard process, templates and assets to drive delivery consistency with our customers
  • Partner cross-functionally with the other leaders of the customer organization including: Solution Architects, Delivery Excellence Managers and Support to ensure Glean is providing a seamless customer journey to our customers
  • Design, implement, and report on metrics for the AIOM team demonstrating ROI, adoption, and transformation progress for customers
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This listing is sourced directly from Glean's careers page and normalized into a canonical job model.