ABC Fitness Solutions

ABC Fitness Solutions

Director of Cross-Sell & Upsell

Remote, United States, USA · Director

Sponsorship not specified$155k-$190kDetected 70 days ago
SalesforceCRMSalesAccount ManagementPipeline ManagementRecruitingLeadershipCommunicationCollaborationMentoring

About the role

  • Let's transform the future of fitness-together!
  • At ABC Fitness, your growth is our investment.
  • Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights-personally and professionally.

Responsibilities

  • Own the Top 50 Accounts
  • You'll personally manage and grow relationships across our top 50 accounts, leading the full expansion sales cycle from discovery through to close.
  • Your focus will be on building long-term, trusted relationships - not just transactional moments.
  • Build the Expansion GTM Motion
  • That includes developing practical, repeatable playbooks, defining how we prioritise and engage accounts, and creating a consistent approach that supports both individual and team success.
  • Drive Client Engagement & NPS
  • You'll lead thoughtful, value-driven quarterly business reviews that position ABC as a strategic partner.
  • You'll also support client-facing webinars that drive product adoption and open up new conversations.
  • You'll collaborate with the Partnerships team to identify opportunities that add value for our clients and drive commercial impact.
  • Together, you'll explore where integrations, co-sell opportunities, and referrals can support growth - and help shape how these are introduced into key accounts.

Requirements

  • 8-12 years of experience in B2B SaaS, with strong exposure to expansion sales, upsell/cross-sell, or strategic account management
  • Experience working across multi-product SaaS environments is highly valuable
  • Excellent communication skills, with the ability to engage a wide range of client stakeholders

Nice to have

  • Comfort working with data, CRM systems (Salesforce preferred), and pipeline management

Compensation

  • Please note that the salary information shown below is a general guideline only and based on employees in the United States and may be different in other countries.

Benefits

  • Time Off - with our open PTO policy, we offer flexibility in how and when you take PTO!
  • Parental & Pawternity Leave - we offer leave for when your family grows by two feet or four paws!
  • Best Life Perk - we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
  • Medical/Dental/Vision coverage
  • And more! - so many benefits we couldn't even fit them all here!
  • At ABC Fitness, we don't just build technology-we build communities and transform lives.
  • About ABC Fitness
  • ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world.
  • Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
  • From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights.

Equal opportunity

  • ABC is an equal opportunity employer committed to diversity, equity, and inclusion.

This listing is sourced directly from ABC Fitness Solutions's careers page and normalized into a canonical job model.