Hi Marley

Hi Marley

Sr. Account Manager

Hybrid - Boston, MA · Senior

Work authorization required$10k-$15kDetected 51 days ago
Product ManagementProduct StrategySalesforceAccount ManagementForecastingLeadershipCommunicationCollaborationMentoringProperty & Casualty

About the role

  • Insurance touches people during some of the most challenging moments in their lives.
  • If you believe insurance can combine operational excellence and automation with a human touch, we'd love to meet you.
  • We're growing quickly and looking for a Sr.

Responsibilities

  • Serve as the executive owner and primary point of contact for a portfolio of Hi Marley's most strategic, complex, and high-value enterprise accounts, building and sustaining trusted relationships up to and including the C-suite
  • Develop and execute multi-year, executive-level strategic account plans that align Hi Marley's roadmap with each customer's most critical business objectives and transformation initiatives
  • Lead cross-functional alignment across Marketing, Product, Design, Engineering, and Customer teams to drive end-to-end execution of account strategy
  • Partner closely with the Customer group to ensure measurable value realization, adoption, and renewal across the portfolio
  • Own pipeline development, forecasting, and quota attainment for a portfolio of high-value, strategic enterprise accounts, consistently delivering against multi-million-dollar revenue targets
  • Maintain disciplined, accurate forecasting, pipeline hygiene, account plans, and activity tracking within Salesforce (or comparable SFA tools)
  • Operate with executive-level autonomy and judgment in managing complex enterprise accounts, owning both strategy and execution to drive measurable customer outcomes
  • We build AI-powered software that keeps everyone in the claims conversation informed and connected.
  • In this role, you'll own and grow a set of Hi Marley's most strategic and complex enterprise accounts, serving as a trusted partner to customer teams and executive stakeholders.
  • You'll work cross-functionally to drive alignment, navigate ambiguity, and identify opportunities to deepen our impact and expand relationships.

Requirements

  • 10-15+ years of enterprise account management experience, including a proven track record of closing and expanding complex, multi-million-dollar enterprise software deals
  • Track record of leading and growing large, complex Fortune-class enterprise accounts and engaging at the C-suite and senior executive level

Nice to have

  • Experience in Property & Casualty insurance and/or InsurTech strongly preferred

Compensation

  • Compensation, Benefits & Perks: At Hi Marley, we are committed to fair and transparent pay practices.

Benefits

  • Equity grants for all employees
  • Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
  • Monthly wellness stipend
  • Paid parental leave
  • A flexible vacation policy - we all work hard and take time when we need it
  • Ample opportunities to learn, take on new challenges, and make an impact in a fast-growing organization
  • Offers are determined based on these factors as well as internal peer equity.
  • In addition to base pay, we offer a comprehensive total rewards package that supports both your wellbeing and professional growth, including:
  • Hi Marley is shaped by collaboration, learning, and genuine connection.
  • We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law.
  • Flexible, hybrid work environment that values balance and trust

Company info

  • Max Courage - We encourage our team, our customers, and their customers to dream big, try new ideas, and maximize impact by measuring risk.
  • Be Humble - We lead with appreciation and promote a culture of humility, compassion, and openness to learn from anyone, anywhere.
  • Ubuntu ("I am because we are") - We believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose, we can achieve our fullest potential - together.
  • At Hi Marley, our culture is built on three core values that every employee embodies:
  • Life at Hi Marley:
  • Life at Hi Marley is shaped by collaboration, learning, and genuine connection.
  • We're proud to foster an environment where people can do their best work, feel supported, and grow alongside a team that celebrates both individuality and shared purpose.
  • A fun, lively startup culture that embraces creativity and innovation
  • Core values-based leadership that guides our decision-making and daily interactions
  • A culture of engagement, diversity, inclusion, and belonging - everyone's voice matters
  • Hi Marley is proud to be an equal employment opportunity employer.

Visa & Work Authorization

  • Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here
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This listing is sourced directly from Hi Marley's careers page and normalized into a canonical job model.