Roku

Roku

Product Solutions Lead

New York, New York

Sponsorship not specified$155k-$178kDetected 11 hours ago
Agentic AISalesCustomer SupportCommunicationCollaborationProblem SolvingCritical ThinkingAdaptability

About the role

  • From your first day at Roku, you'll make a valuable - and valued - contribution.
  • We're a fast-growing public company where no one is a bystander.

Responsibilities

  • Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation covering product features, architecture, and integrations.
  • Troubleshoot technical issues and provide hands-on support as needed.
  • You'll lead demos, own technical support (pixels, API, third-party measurement, interactive ads, and more), and build playbooks for customers.
  • You'll also own sales enablement, technical objection handling, and competitive analysis, all while ensuring market feedback is synthesized and actionable, driving our platform forward.
  • Success in this role requires deep ad tech knowledge, excellent communication skills, a passion for critical thinking, and a drive to understand both the backend mechanics and frontline execution of new features.

Skills

  • Teamwork makes the stream work.
  • Roku is changing how the world watches TV
  • Roku pioneered streaming to the TV.
  • Roku Ads Manager is Roku's answer to the growing and diversified demand for CTV advertising.
  • Our self-serve ad platform entered General Availability (GA) in September 2024 and has picked up major momentum.

Compensation

  • For New York Only - The estimated annual salary for this position is between $155,300 - $178,000 annually.

Benefits

  • This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Company info

  • Act as a technical advisor for both customers and internal teams, offering guidance on integration strategies, platform functionalities, and optimal use of any/all features.
  • You'll be the expert in the "what" and "why" and "how-to" for all things performance
  • At Roku, we don't just use AI, we work with it.

This listing is sourced directly from Roku's careers page and normalized into a canonical job model.