Kimco Realty
IT Operations Engineer
Jericho, NY
Sponsorship not specifiedDetected 30 days ago
PowerShelliOSGitAzureIncident ResponseProcurementCustomer SupportDNSVPNCommunicationCollaborationCompTIA
About the role
- This role includes ownership of endpoint engineering, identity and access management, automation, and documentation standards.
- The expected salary range for this position is between $90,000 and $110,000.
Responsibilities
- Build and maintain Windows images, Microsoft Autopilot deployments, hardened configurations, and supporting automation scripts.
- Manage Microsoft Intune or Tanium configuration profiles, compliance policies, update rings, device categories, dynamic groups, and application packaging, testing, and staged deployments.
- Configure and maintain Conditional Access, multifactor authentication, and device compliance policies while collaborating with the Security team on access reviews, policy changes, and incident response procedures.
- Develop, maintain, and review PowerShell automation for provisioning, inventory, compliance, and remediation, and maintain standard operating procedures, runbooks, and knowledge base articles.
- Provide advanced support for Microsoft 365, Zoom, Teams Phone, and meeting room technologies, including root-cause analysis and corrective and preventive action documentation.
- Lead deployment initiatives such as device refresh programs, operating system and application upgrades, configuration rollouts, and pilot programs, while managing vendor escalations, licensing, feature rollouts, and return material authorizations.
- Maintain configuration management database accuracy and manage hardware lifecycle from procurement through decommissioning, while generating operational metrics including service level agreement performance, ticket trends, and compliance reporting.
- The role will lead deployment initiatives, drive root-cause analysis, and work closely with Network, Security, and Systems teams to continuously improve service quality and user experience.
Requirements
- Bachelor's degree or equivalent professional experience.
- 3+ years experience in identity and access lifecycle management.
- Expertise with Windows 10/11, Microsoft 365, Apple iOS, and modern endpoint hardware (Dell, HP, Poly, Zoom Room systems).
- Proficiency with Microsoft Intune, Microsoft Endpoint Manager, or Tanium.
- Experience with Azure Active Directory, Entra ID, and Active Directory.
- Strong understanding of networking fundamentals (DNS, DHCP, VPN, wireless networks, proxy technologies).
- Effective collaborator with the ability to work across teams.
- 3+ years experience in endpoint and systems support, including configuration management and application packaging.
- Strong analytical and advanced troubleshooting skills.
- Excellent communication with both technical and non‑technical audiences.
- Ability to work independently, prioritize tasks, and lead technical initiatives.
- Microsoft 365 Certified Endpoint Administrator or similar.
Nice to have
- PowerShell scripting and experience with version control (Git preferred).
- Preferred Certifications:
- CompTIA Network+, with A+ or Microsoft Certified Professional considered a plus.
Compensation
- The expected salary range for this position is between $90,000 and $110,000.
Company info
- We are seeking an IT Operations Engineer to provide advanced technical support and to serve as the primary escalation point for complex issues across the organization.
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This listing is sourced directly from Kimco Realty's careers page and normalized into a canonical job model.