Stepful
Staff Product Manager, Student Experience
New York City · Staff+ · Full-time
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About the role
- Thousands of adult learners come to Stepful to change their lives, often while balancing full-time jobs, families, and financial pressure.
- Every step of their journey matters, from their first day of class through graduation, certification and final licensing exams.
- This is a hybrid opportunity based out of our NYC office, requiring three days/week (Tuesday, Wednesday, Thursday) in office.
Responsibilities
- Own the product strategy and roadmap for the end-to-end student experience for both our D2C and B2B2C business, from onboarding and live instruction through graduation.
- Partner closely with the Student Experience team to understand where students get stuck, and decide what should be solved with product, with process, or with people.
- Talk to students regularly through interviews, usability sessions, and feedback loops so their real needs shape what we build.
- Collaborate with designers and engineers to ship intuitive, mobile-friendly experiences for learners who are often studying on the go.
- Use AI and automation to deliver more personal support at scale, so tech empowers our coaches and instructors instead of replacing them.
- 10+ years of product management experience, with a strong track record building consumer-facing products
- Comfort working with complex data sets and writing SQL to generate your own insights
Requirements
- Proven success moving engagement, retention, or conversion metrics for a large user base, with launches you can point to
Compensation
- Staff I - $191,000-$241,000
- Staff II - $201,000-$254,000
- Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary.
- The total compensation package will also include our benefits package and an equity (ISOs) package.
- Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation.
- New Hire Base Salary Bands:
Benefits
- Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent.
- Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers.
- Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers.
- We're improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
- We have partnerships with half of the top 10 health systems in the US and are in process with many more.
- Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary.
- The total compensation package will also include our benefits package and an equity (ISOs) package.
Company info
- Our values: We credit much of our success to our exceptional team.
- We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
Equal opportunity
- Stepful is proud to be an equal opportunity employer.
- equal opportunity employer.
This listing is sourced directly from Stepful's careers page and normalized into a canonical job model.