Fulfillment Associate, Compliance Services

USA - Wilmington, DE, Orange St

Sponsorship not specified$28k-$46kDetected 21 days ago

CRMProcess ImprovementCustomer SupportResearchCommunicationMicrosoft Office

About the role

Wolters Kluwer's CT Corporation has been in business since 1892, we have put our customer at the center of everything, and we hold ourselves accountable for delivering the right results.
You will work in unison with our service teams to assist our clients.
In this role, you will report to the Manager, Fulfillment and work from our local office in Wilmington, DE.

Research legal documents.
Process State and customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
We maintain a company culture that grows diverse talent.
As a Fulfillment Associate, you will manage the receipt, and examination of legal notices and filings according to corporate statutes, laws and regulations for each U.S. state and globally.

1+ year customer service experience.
Prefer experience in office administration, legal services or banking.
Education:
High School diploma or equivalent. Prefer some college.
Ability to work independently with a minimum amount of oversight while still being an integral part of a team.
Diversity Matters:
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

1+ year customer service experience. Prefer experience in office administration, legal services or banking.
Knowledge of Business Entity creation and UCC Lien searches is preferred.
Good typing skills (30 wpm).
Experience with Microsoft Office, CRM and databases.
When needed, working overtime is required.
Experience working with a variety of computer software and spreadsheets.
Must be able to work a 12:00 PM-9:00 PM schedule.
#LI-Onsite
Experience, Knowledge and Tools:

$27,700.00 - $46,450.00 USD
Compensation range listed is based on primary location of the position.
Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

As a global company, having a diverse workforce is of the utmost importance.
Fulfill orders for customers by processing documents for the purpose of business entity creation. (Corporation, LLC, etc.).
Communicate progress to customers and our teams.
An important part of our culture involves developing and promoting people from within.

This listing is sourced directly from Wk's careers page and normalized into a canonical job model.