Nttlimited
Smart Hands Engineer
Colorado, United States of America
Sponsorship not specifiedDetected 12 days ago
Customer SupportEMI/EMCFirewallCiscoCommunication
About the role
- Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.
- Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
- The starting pay range for this role is $32/hr to $45/hr.
Responsibilities
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
Requirements
- Seasoned experience in diagnosis and troubleshooting.
- Seasoned experience of 5 to 7 years in relevant technology.
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Professional level certification in different
Skills
- Expertise in at least two Data Centre technologies.
- On-site Working
- About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
- responsible innovation.
- unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
- application services.
- Our consulting and industry solutions help organizations and society move
- confidently and sustainably into the digital future.
- As a Global Top Employer, we have experts in more
- than 70 countries.
- We also offer clients access to a robust ecosystem of innovation centers as well as
Compensation
- The starting pay range for this role is $32/hr to $45/hr.
Equal opportunity
- Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
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