Proactive Technology Management

Proactive Technology Management

IT Support Technician - Microsoft 365, AD & Migration Support

Southfield, Michigan, United States · Full-time

Sponsorship not specifiedDetected 15 days ago
Customer SupportFirewallCiscoCommunicationProblem Solving

About the role

  • We are hiring an experienced technician entering at the Integrator level.
  • This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed.
  • Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you!

Responsibilities

  • If you like working in different client environments providing excellent customer service and technical support, this role could be for you!
  • You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage).

Requirements

  • The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth.

Nice to have

  • Bachelor's degree

Benefits

  • Full Medical Benefits 2 Weeks Paid Vacation Full Time Dental & vision insurance 401(k) matching

Company info

  • We are looking for someone to work full time in the Oakland County area.
  • We make sure you understand our systems and how we use them, and help you acclimate to our company structure and what your daily schedule layout looks like.
  • We offer a fairly defined, upward path with money and responsibility.
  • We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs.

This listing is sourced directly from Proactive Technology Management's careers page and normalized into a canonical job model.