Proactive Technology Management
IT Support Technician - Microsoft 365, AD & Migration Support
Southfield, Michigan, United States · Full-time
Sponsorship not specifiedDetected 15 days ago
Customer SupportFirewallCiscoCommunicationProblem Solving
About the role
- We are hiring an experienced technician entering at the Integrator level.
- This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed.
- Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you!
Responsibilities
- If you like working in different client environments providing excellent customer service and technical support, this role could be for you!
- You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage).
Requirements
- The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth.
Nice to have
- Bachelor's degree
Benefits
- Full Medical Benefits 2 Weeks Paid Vacation Full Time Dental & vision insurance 401(k) matching
Company info
- We are looking for someone to work full time in the Oakland County area.
- We make sure you understand our systems and how we use them, and help you acclimate to our company structure and what your daily schedule layout looks like.
- We offer a fairly defined, upward path with money and responsibility.
- We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs.
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