Kaleris
Customer Support Engineer
Remote USA, USA
Sponsorship not specifiedDetected 89 days ago
JavaSpringSQLConfluenceAccount ManagementLogisticsCustomer SupportLeadershipCommunicationTime Management
About the role
- Kaleris is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
Responsibilities
- Provide support for internally developed software applications and assist in troubleshooting customer system issues related to Navis products.
- Manage cases and communications from start to resolution and closure, collaborating with departments like Sustaining (Development), QA (Testing), and Product release.
Requirements
- A degree in computer science or a related field.
- Proficiency in various system platform technologies such as networking, MS SQL Server, Oracle, and familiarity with Java, EDI, Spring, Hibernate, Xenos Transform Designer, and J2EE is recommended.
- Hands-on experience with JAVA, XML, and client-server applications.
- Knowledge and experience in coding with Core Java/Groovy is advantageous.
- Willingness to travel as needed and the ability to work extended hours under tight deadlines.
Nice to have
- Experience with automation terminals is a plus.
Company info
- Verify, reproduce, and isolate application defects or faults reported by Navis Customers. While this role doesn't involve development, the ability to debug software applications and analyze code for potential issues is a valuable skill.
- Be part of a global 24x7 on-call duty roster to manage and address critical issues.
Apply directly at Kaleris →Create a free account for alerts like thisView Kaleris immigration profile
This listing is sourced directly from Kaleris's careers page and normalized into a canonical job model.