Jahnel Group

Software Business Analyst

Schenectady, New York, United States

No sponsorship$100k-$125kDetected 9 days ago

Data StructuresSQLWireframingProject ManagementAgileJiraExcelCommunicationProblem SolvingOrganizational SkillsMicrosoft OfficeClaims Management

About the role

We're a fast-growing INC 5000 recognized company, yet we still work as a very close-knit team (100+ employees).
We're growing like crazy, and if you're looking for the next place to call home, hit us up for a beer or coffee.
This is a highly collaborative, customer-facing role where you'll work directly with clients, stakeholders, developers, QA engineers, and product teams to transform business needs into well-defined software solutions.

The work hours will be approximately 9:00 AM to 5:00 PM EST depending on workload, with occasional flexibility required to support business-critical initiatives.
We work with security-conscious clients, therefore background checks may be required.

Facilitate discovery sessions, stakeholder interviews, workshops, and workflow analysis to understand business processes and identify opportunities for improvement.
Translate business needs into clear user stories, functional requirements, and detailed acceptance criteria within Agile environments.
Serve as the primary point of clarification for developers during implementation.
Communicate requirement updates, project risks, scope changes, and timeline impacts across cross-functional teams.
Continuously evaluate existing workflows and recommend improvements that enhance user experience and overall product quality.
Occasionally travel (up to 10%) for client discovery sessions, workshops, or meetings.

5+ years of Business Analyst experience within software development environments.
Proven experience writing user stories and acceptance criteria in Agile/Scrum teams.
Strong experience working directly with external clients and business stakeholders.
Excellent communication, facilitation, presentation, and relationship-building skills.
Experience with Agile project management and ticketing tools such as Jira, YouTrack, or similar platforms.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Ability to understand business processes and translate them into functional software requirements.
Comfortable collaborating with software engineers, QA teams, Product Owners, and business stakeholders.
Experience creating process flows, user journeys, wireframes, or mockups using tools such as Lucidchart, Miro, Balsamiq, or similar.
Familiarity with relational databases and the ability to understand data structures and business logic.
Understanding of SQL and the ability to read or analyze queries is preferred.
Experience working within financial services, claims processing, regulatory software, or other enterprise software environments is a plus.

Package (Salary Transparency for US Based Employees)
Salary is negotiable and the range can be increased based on qualifications, certifications and experience
Revenue Sharing Incentive
$100,000 - $125,000+
Compensation is dependent upon experience, qualifications, and location.

Candidates must be legally authorized to work in the U.S. without current or future sponsorship.

This listing is sourced directly from Jahnel Group's careers page and normalized into a canonical job model.