Gopuff
Site Manager, Hollywood, #323
Hollywood, FL
Sponsorship not specifiedDetected 29 days ago
CommunicationMentoring
About the role
- Gopuff is seeking a Site Manager to join the Field Operations team.
- Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm.
Responsibilities
- Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
- Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
- Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
- Create and implement plans to improve the safety, culture and financial performance of the facility
Requirements
- 3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
- Proficiency in computer usage, email, and Google Suite
- Proven track record of being a change agent with improving processes and efficiencies
- Ability to work with fluid schedules
- Ability to stand, bend, reach and walk during shifts
- Ability to lift up to 49 pounds
- Retail, grocery, military, restaurant or equivalent experience
- Strong written and verbal communication skills
- Strong skills with conflict resolution
- Strong skills with team development and engagement
- Ability to lead in an ever-changing environment
- Ability to work with fluid schedules; be available during peak hours of operation (5pm
- 3am) and availability to support facility on weekends and/or holidays as needed by the business
Nice to have
- Bachelor's degree, preferred
- Professional fluency in Spanish, preferred
This listing is sourced directly from Gopuff's careers page and normalized into a canonical job model.