Manager, Technical Solutions
Los Angeles, CA · Contract
Sponsorship not specified$180k-$252kDetected 20 hours ago
Machine LearningData AnalysisData VisualizationCustomer SupportLeadershipCommunicationCollaborationMentoring
About the role
- It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet.
- Every day, Reddit users submit, vote, and comment on the topics they care most about.
- With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet's largest sources of information.
Responsibilities
- Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products (pixels and conversions API) and maintain high-quality signals
- Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation
- Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth
- Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets
- Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies
- Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models
- 8+ years experience in a technical support role or similar
- Family Planning Support
Requirements
- 3+ years in a people management role leading technical ICs
- Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups
- Experience with a data management platform (ex.
- Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams
Compensation
- In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission.
- To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state.
- We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies.
Benefits
- Comprehensive Healthcare Benefits and Income Replacement Programs
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
- In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission.
- Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave.
Equal opportunity
- Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.
- If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Visa & Work Authorization
- You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
This listing is sourced directly from Reddit's careers page and normalized into a canonical job model.