CorePlan
Customer Success Manager (Implementations Specialist)
Vancouver Office
Sponsorship not specifiedDetected 7 days ago
Computer VisionProject ManagementCRMCustomer SuccessSensorsCommunicationProblem SolvingDrilling Engineering
About the role
- This role is a hybrid role with 3 days in the office, 2 days from home.
- If you are keen to bring your A-game to a tech-forward startup, we invite you to submit an expression of interest with your CV and cover letter.
- Reach out to us at careers@coreplan.io 🤝 Recruitment Agencies We appreciate your hustle, but we're not engaging agencies right now.
Responsibilities
- Strong project management skills with ability to manage multiple implementations simultaneously
- Lead end-to-end presales and implementation projects from kick-off to go-live
- Develop and execute detailed project plans tailored to each customer's needs
- Design and deliver customised training programs for various user roles
- Manage project timelines, milestones, and resources to ensure on-time, successful deployments
- Collaborate virtually with our global team to address customer-specific needs
- Create and maintain project best practices and playbooks
- Provide post-implementation support to ensure smooth adoption and resolve any issues
Requirements
- Experience with CRM and project management tools
Nice to have
- Bachelor's degree in Business, Computer Science, Engineering or similar (preferred)
Benefits
- Conduct regular check-ins and health checks with assigned accounts
- Access to EAP mental health & wellbeing services for you and immediate family members
Company info
- Experience working in a global team environment and collaborating across time zones
- Close partnership with customers who deeply care about what we build.
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This listing is sourced directly from CorePlan's careers page and normalized into a canonical job model.