Fundraise Up
Senior Product Manager, OX Growth
Georgia - Remote · Senior
Sponsorship not specifiedDetected 6 days ago
Machine LearningAccessibilityProduct ManagementProduct StrategyStakeholder ManagementCustomer SuccessCollaborationProblem SolvingMentoring
About the role
- Today, launching a feature does not always translate into customer adoption, value realization, or measurable business impact - and this role exists to close that gap.
- You will centralize cross-product retention and monetization strategy, ensuring organizations fully adopt and realize value from Fundraise Up products after activation.
- Your mission: turn product adoption into a scalable, predictable driver of retention, expansion, and processing volume growth.
Responsibilities
- Lead Discovery & Opportunity Diagnosis: run structured discovery across customer interviews, behavioral analysis, and funnel review to diagnose adoption blockers and maintain a validated opportunity backlog ahead of delivery.
- Own Product Adoption & Expansion Initiatives: define and prioritize cross-functional initiatives that drive activation, onboarding, discoverability, and monetization across active organizations.
- Drive Cross-Functional Retention Programs: lead cross-team retention and expansion programs in close partnership with PMM, CSM, GTM, and Product.
- Measure Outcomes & Drive Accountability: define and maintain a metric tree for retention, adoption, and monetization, making scale / iterate / stop decisions based on measurable outcomes.
- Leverage AI/ML for Retention & Expansion: identify and validate AI/ML opportunities for segmentation, churn prediction, and personalization in partnership with Data and Engineering.
Requirements
- 5+ years in Product Management, preferably in B2B SaaS, retention, monetization, growth, or customer lifecycle environments
- Experience operating at a Senior+ level of scope and influence
- Strong analytical and problem-solving skills with the ability to identify root causes behind adoption and churn challenges
- Experience working with customer lifecycle, retention, activation, or expansion motions
- Ability to size opportunities and prioritize initiatives by business impact
- Experience collaborating with Customer Success, GTM, PMM, and Product organizations
- Comfort working with AI/ML-enabled products or data-driven personalization
- English fluency required (C1)
Skills
- A Truly Global Product
Compensation
- The compensation range for this role is GEL12,950
- Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role's requirements and location.
Benefits
- Company subsidized medical insurance
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses (50% reimbursement, up to $1,000 annually).
- Relevant professional education (100% reimbursement, up to $1,500 annually).
- Gym or swimming pool (50% reimbursement, up to $500 annually).
Company info
- We are a distributed team of 160+ product professionals.
- Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
- Despite our scale, we operate like a focused team - where every task matters and every voice is heard.
- We value thoughtful collaboration, strong engineering practices, and a product mindset.
- You'll be joining a team where quality, mentorship, and mutual respect come first.
- Transparent company culture-we share how we're growing, where revenue comes from, and what's next
Equal opportunity
- equal opportunity employer.
- We are an equal opportunity employer.
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This listing is sourced directly from Fundraise Up's careers page and normalized into a canonical job model.