Patch My PC

Patch My PC

Account Manager, Channel Partner

United States

Work authorization required$75k-$90kDetected 22 days ago
Stakeholder ManagementSalesforceCRMAccount ManagementPipeline ManagementNegotiationForecastingCustomer SuccessAR/VRLeadershipCommunicationCollaboration

About the role

  • This is a fully remote role, reporting to a UK-based leader.

Responsibilities

  • Own and manage relationships with assigned Channel Partners (MSPs, resellers, distributors), serving as the primary commercial point of contact.
  • Drive revenue growth and retention through partners by proactively managing renewals, identifying expansion opportunities, and supporting partner‑led new business.
  • Act as a trusted advisor to partners, aligning Patch My PC solutions to their business models, customer needs, and go‑to‑market strategies.
  • Orchestrate partner‑led opportunities end‑to‑end, including pipeline management, forecasting, and contract negotiations, while collaborating closely with internal teams.
  • Maintain accurate account, opportunity, and pipeline data in Salesforce to support forecasting, prioritization, and partner execution.
  • Demonstrated ability to own and grow partner relationships, influencing partner-led pipelines and delivering measurable revenue and retention outcomes.
  • Proven ability to manage renewals, expansions, and complex deal cycles through channel partners

Requirements

  • 5+ years of experience in B2B software sales or account management with a strong focus on channel partners (MSPs, resellers, distributors).
  • Required Skills:

Skills

  • Excellent communication, negotiation, and stakeholder management skills, with the ability to influence without direct authority.
  • A growth mindset; open to feedback, quick to adapt, and always looking to improve in a fast-evolving environment
  • High level of operational discipline, including accurate pipeline and account management in CRM systems (e.g., Salesforce).
  • Nice-to-Haves:
  • Familiarity with subscription ‑ based SaaS models, including device ‑ or usage ‑ based licensing.
  • What to Expect in the Interview Process
  • This may include responding to a customer challenge, identifying expansion opportunities, or outlining an account strategy.
  • Step 6: Final Conversation with Our CEO As a final step candidates may meet with our CEO and Founder Justin Chalfant.
  • Equal Opportunity Employer:

Compensation

  • $75k-$90k

Benefits

  • This conversation focuses on our mission, culture, and values and gives you the opportunity to ask questions about the company vision and how we continue improving the lives of our customers and team members.

Company info

  • At Patch My PC, we exist to improve lives.
  • What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS.
  • Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 30 million devices.
  • We make patching easier, boost security, and give IT teams their time back.
  • Our core values guide how we work, how we treat each other, and how we grow.
  • They keep us focused on what matters most.
  • We're here to improve the lives of our customers, our team members, and our communities.
  • About this Role:
  • We're seeking an Account Manager to support and execute our partner-led growth strategy.
  • In this role, you will own relationships with Channel Partners (including MSPs, resellers, and distributors) and be accountable for driving renewals, expansions, and new business through those partners.
  • You will manage a broad portfolio of partners and their associated customer bases, working closely with internal teams to ensure strong commercial execution and outcomes.
  • This role sits within a growing Channel segment where we are actively investing in partner ‑ led growth, evolving our engagement models, and building scalable, repeatable partner-led sales motions to support long ‑ term expansion.
  • As part of a collaborative Account Management team, you will own revenue growth, retention, and pipeline management, operating with strong prioritization and operational discipline in a fully remote environment.

Equal opportunity

  • Employer:
  • Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.
  • Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process.
  • We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.

Visa & Work Authorization

  • Work Authorization:
Apply directly at Patch My PC →Create a free account for alerts like thisView Patch My PC immigration profile

This listing is sourced directly from Patch My PC's careers page and normalized into a canonical job model.