Dna
Senior Associate, Client Experience
New York, New York, United States · Senior
Sponsorship not specifiedDetected 68 days ago
BudgetingCommunicationProblem SolvingPublic SpeakingAdaptabilityMicrosoft Office
About the role
- We have a simple but powerful belief: every patient, disease and therapy is different - therefore every message, stakeholder, and challenge needs to be approached in a unique way.
- As a Senior Associate, you will be responsible for supporting strategic integrated communications activities and advising healthcare clients.
- You are proactive when coordinating projects and managing timelines and comfortable working in a fast-paced environment.
Responsibilities
- Support paid media execution for an unbranded campaign, including copy development, managing approvals, coordinating with design teams, publishing content, and tracking performance reporting
- Serve as a day-to-day client contact, helping to deliver client-ready content with the oversight of digital specialists and CX counterparts
- Draft client meeting agendas and recaps, maintain internal trackers and project documentation, and support coordination of timelines, materials, and reporting deliverables
- Manage client status reports, including agendas, recaps, materials trackers, media trackers, and website analytics trackers
- Support branded sponsored content work by evaluating potential partners, help develop client presentations, and coordinating execution of partnership with media partner
Requirements
- Familiarity with data and regulatory milestone communications
- Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
- Ability to balance multiple priorities while maintaining high-quality deliverables
Compensation
- $68,000 USD - $78,000 USD
Benefits
- Develop and manage submissions to client medical, legal and regulatory reviewers via Veeva Vault approval system
Company info
- A fast-growing, small agency with big reach.
- We are made up of:
- Conversation-starters
- Storytellers
- Strategist
- Digital natives
- PhD-level scientists
- Writers
- Designers
- Builders
- What You Will Be Doing:
- Our team is seeking a Senior Associate with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our long-standing biopharmaceutical accounts.
- You will be a conceptual thinker with exceptional organizational and prioritization skills, and an eagerness to learn and collaborate.
- In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space.
- The ideal candidate will have broad interest in the full remit of healthcare communications, including digital, earned media, data and regulatory milestones, and branded/unbranded disease awareness programming.
- Additionally, the ideal candidate will have a specific interest and experience in social and digital content development.
- Other responsibilities include, but are not limited to:
- Coordinate among interdisciplinary team of sci-comms, creative, digital, media and strategy, and ensure all activities you are leading are moving forward so deadlines are met
- Set and meet campaign measurement and evaluation criteria
- Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
- Assist in financial management for clients, including development of invoices and activity reports
Equal opportunity
- The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer.
- We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors
- rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
- If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.
Visa & Work Authorization
- origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status
This listing is sourced directly from Dna's careers page and normalized into a canonical job model.