Umassglobal

Umassglobal

Program Assistant

US CA Remote · Contract

Sponsorship not specifiedDetected 8 days ago
ExcelHRISCustomer SupportCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

  • Coordinate a variety of program activities, including but not limited to communications, events, and stakeholder engagement efforts
  • May assist with student inquiries and provide information about program

Responsibilities

  • Provide administrative support for program operations and processes
  • Support faculty and staff with various administrative duties
  • Perform data entry, information gathering and basic reporting assistance as needed
  • Perform other duties, as assigned
  • The Program Assistant provides various administrative and program support within the school for a specific program(s) or department.
  • This position works collaboratively with faculty, staff, students and community partners to maintain accurate records, monitor key deadlines, and support student success throughout the program.

Nice to have

  • Related administrative, student services, program coordination, data tracking, or customer service experience preferred

Skills

  • Knowledge of data collection methods, tracking systems, and basic program evaluation principles, policies, and procedures.
  • Knowledge of community partnerships and workforce development programs, particularly in behavioral health or social services.
  • Ability to multitask, troubleshoot and problem solve, and work effectively under pressure within a collaborative environment.

Benefits

  • Health: Medical, dental, and vision coverage with spending account options.
  • Financial Security: Life, disability, accident, legal, identity protection, and student debt support.
  • Retirement: 403(b) plan with a Roth option.
  • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.
  • Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.
  • Equal Employment Opportunity - UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form.
  • May provide administrative support related to specific program activities such as accreditation, experiential learning placements (e.g. practicums, student teaching), tracking and maintaining student program data
  • General understanding of higher education program coordination, academic processes, and student support services.
  • At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:
  • Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
  • Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.

Company info

  • University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
  • This position is open to candidates who currently reside in California.
  • In order to collaborate with nationally distributed colleagues. Employees must be available for collaboration during core hours from 9am to 2pm (PST).
  • University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life.
  • Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation.
  • Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
  • In order to collaborate with nationally distributed colleagues.
  • Employees must be available for collaboration during core hours from 9am to 2pm (PST).

Equal opportunity

  • Reasonable Accommodation - UMass Global provides reasonable accommodations to applicants with disabilities.
  • If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

Visa & Work Authorization

  • s, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by,
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This listing is sourced directly from Umassglobal's careers page and normalized into a canonical job model.