City of Baltimore, Mayor's Office of Employment Development
Youth Crisis & Behavioral Support Specialist (Part-time 2PM-7PM)
Baltimore, MD · Part-time
Sponsorship not specifiedDetected 5 days ago
LeadershipCommunication
About the role
- This role is responsible for real-time deescalation, behavior intervention, and family communication, ensuring that situations are handled calmly, consistently, and effectively.
Responsibilities
- Crisis Intervention & Behavior Support (Primary Focus) - Respond to behavioral incidents including conflicts, fights, theft, and emotional escalations - De-escalate situations in real time using appropriate intervention strategies - Provide short, structured interventions with youth following incidents - Assess risk and determine next steps to prevent further escalation - Ensure the safety and supervision of all participants during incidents Documentation & Reporting - Complete timely, objective incident reports for all major situations - Maintain accurate records of behavioral patterns and repeat incidents - Communicate relevant information to leadership in a timely manner Family & School Communication - Serve as a point of contact for parent communication related to behavioral concerns - Conduct follow-up calls or meetings with families as needed - Coordinate with school-day staff (administrators, counselors) to align on student support and expectations Staff Support & Training - Provide guidance to interns and program staff on appropriate responses to behavioral situations - Support consistency in behavior management across sites - Model effective communication and deescalation strategies Peer Mediation (Secondary Responsibility) - Identify and support a small group of student leaders for peer mediation - Facilitate weekly sessions focused on conflict resolution, communication, and accountability - Support low-level peer mediation opportunities as appropriate
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