Render
Account Manager
Remote: United States · Senior
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About the role
- This role is pivotal in demonstrating Render's long-term value and scalability, owning the commercial health of the relationship, and ensuring our customers achieve their business objectives on our platform.
- As the primary business owner for a portfolio of Render's most important customers, you will be responsible for understanding their strategic goals, leading commercial conversations, and driving adoption and expansion.
- You will proactively identify and mitigate churn risks by reinforcing our value proposition against alternatives managed platform services and hyperscalers.
Responsibilities
- Manage a large book of ~300 commercial accounts using a 1-to-many, programmatic engagement model-delivering consistent value at scale through proactive outreach and enablement.
- Own and execute contracting motions across your book, including renewals, annualization/commit motions, and standard commercial expansion-working closely with Sales, RevOps, and Legal to remove friction.
- We will also work with you to create a supportive plan of return.
Requirements
- Has 5+ years of proven experience in a customer-facing role such as Account Management or Customer Success, preferably in the cloud infrastructure or developer tooling space.
- Possesses a commercial mindset with a track record of successfully managing renewals, identifying expansion opportunities, and negotiating contracts
- Experience with hyperscalers and / or cloud platform solutions.
Benefits
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Continuous learning benefits & related support.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
Company info
- Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms-so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
- Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively.
- We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
- Proactively share best practices, playbooks, and technical guidance in partnership with Customer Engineers-helping customers succeed through self-serve resources and repeatable workflows.
- Partner cross-functionally with Product, Marketing, and Support to surface customer insights and influence the programs, content, and product improvements that will most impact scaled customers.
Equal opportunity
- Please contact us to request accommodation.
Visa & Work Authorization
- This position is generally not eligible for new visa sponsorship.
This listing is sourced directly from Render's careers page and normalized into a canonical job model.