Quantifind

Quantifind

Customer Success Manager

Charlotte, North Carolina · Senior · Full-time

Sponsorship not specified$100k-$145kDetected 57 days ago
Data ScienceExcelHRCustomer SuccessCollaborationOrganizational Skills

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 11 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • You will work closely with the Customer Success, Product, Data Science, Engineering and Sales Teams to ensure Quantifind meets its customer commitments within project and contractual timelines.
  • As a Customer Success Manager at Quantifind, you will be at the forefront of driving client satisfaction and success within the realm of large, complex financial institutions.
  • You will leverage your considerable expertise in managing enterprise customer relationships to ensure that our high-value clients derive maximum value from our advanced AI-driven solutions.

Responsibilities

  • Your role will involve not only maintaining but enhancing strategic relationships, ensuring seamless onboarding, and delivering exceptional support throughout the client lifecycle.

Requirements

  • You are a SaaS Customer Success Professional with 5-10 years of experience.
  • You are someone with high emotional intelligence (EQ), which allows you to effectively engage with stakeholders at all levels.
  • You have a high attention to detail, planning expertise, and execution.
  • You can present complex ideas, processes and methodologies in a clear and concise fashion to technical, non-technical and executive stakeholders.
  • You are innately curious and highly self-motivated.

Nice to have

  • Minimum of a Bachelor's degree with a major in Financial compliance, or STEM Field.
  • A Master's degree is a plus.
  • You are a great communicator across a variety of business,executive, and technical audiences
  • You have excellent organizational skills and excel at task management and prioritization
  • You are a team player and a creative problem solver with high attention to detail

Compensation

  • The base salary range for this full-time position is $100,000 - $145,000.
  • Competitive salary

Benefits

  • Company Equity
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Company info

  • Quantifind helps some of the world's biggest banks catch money laundering and fraud. Quantifind also works with government agencies to use the same platform to uncover criminal networks and combat money laundering committed by internationally sanctioned entities. Unlike other players in this space, Quantifind delivers results as software-as-a-service (SaaS) with consumer-grade user experiences.
  • Quantifind is a data science technology company whose AI platform uncovers signals of risk across disparate and unstructured text sources. In intelligence analysis, Quantifind's solution uniquely combines high resolution entity relationship data with public domain data to assess risk in the context of investigations, bad actor discovery, and corrupted supply chains. Legacy approaches to solving these problems demand increasingly more human resources and still yield lower quality results as the operations expand
  • Quantifind's solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously.
  • To help you succeed, we provide a supportive environment that fosters collaboration between teams and team members, where learning and professional growth are considered a key part of your success, and of ours. We offer a flexible work environment with a family friendly work-life balance.
  • Quantifind helps some of the world's biggest banks catch money laundering and fraud.
  • Quantifind also works with government agencies to use the same platform to uncover criminal networks and combat money laundering committed by internationally sanctioned entities.
  • Unlike other players in this space, Quantifind delivers results as software-as-a-service (SaaS) with consumer-grade user experiences.
  • Quantifind is a data science technology company whose AI platform uncovers signals of risk across disparate and unstructured text sources.
  • In intelligence analysis, Quantifind's solution uniquely combines high resolution entity relationship data with public domain data to assess risk in the context of investigations, bad actor discovery, and corrupted supply chains.
  • Legacy approaches to solving these problems demand increasingly more human resources and still yield lower quality results as the operations expand; Quantifind's solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously.
  • To help you succeed, we provide a supportive environment that fosters collaboration between teams and team members, where learning and professional growth are considered a key part of your success, and of ours.
  • We offer a flexible work environment with a family friendly work-life balance.
  • What a Great Candidate Looks Like:
  • Minimum of a Bachelor's degree with a major in Financial compliance, or STEM Field. A Master's degree is a plus.

Equal opportunity

  • We are an equal opportunity employer; we have a fun place to work and a devotion to succeeding together.
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This listing is sourced directly from Quantifind's careers page and normalized into a canonical job model.