Newfront

Newfront

Retirement Services Account Executive

Remote - USA · Senior · Full-time

Sponsorship not specified$83k-$129kDetected 70 days ago
SalesAccount ManagementExcelM&ACommunicationTime ManagementPublic SpeakingAdaptabilityMicrosoft OfficeCFA

About the role

  • This position is responsible for development, communication, and service needs for our Clients, and for retaining high-touch, complex accounts through robust relationship management.
  • Newfront's Retirement Services team is among the best in the country, providing advisory services to some of the Bay Area's fastest growing companies.
  • Our team prides itself on enabling each team member to grow and advance in their role and within the organization.

Responsibilities

  • Independently manage a minimum of fifty(50) accounts. Anticipate client needs. Drive retention and identify opportunities for up-sell.
  • Build strong relationships with primary client contacts. Ensure day-to-day needs are met.
  • Deliver best in class client service
  • Lead client presentations, understanding the various buyers and personalities in the room to lead the discussion productively, flexing as needed.
  • Collaborate cross functionally to ensure successful execution of client deliverables and target Service Level Agreements (SLAs). Be a team player and contribute to a culture of growth.
  • Proactively identify challenges and opportunities for improvement. Develop and implement strategies to optimize team performance and achieve client success.
  • Collaborate with other Account Executives on improvements to elevate clients' experience. Share best practices and ways to contribute to team success.
  • Our team also encourages and supports each team member to get involved in corporate and community initiatives unrelated to the role itself.
  • Manage client project plans and lead client calls.
  • Collaborate cross functionally to ensure successful execution of client deliverables and target Service Level Agreements (SLAs).

Requirements

  • Minimum of 7+ years of relevant experience is required.
  • Ability to communicate across stakeholders and levels.
  • Strong project and task management skill set with an ability to prioritize.
  • Exceptional time management skills and the ability to navigate demanding schedules, priorities and high volumes.
  • Excellent at multi-tasking and ability to meet deadlines.
  • High level of integrity and ethical standards, maintaining confidentiality and handling sensitive client information appropriately.
  • Superior sense of urgency
  • Demonstrate ability to take initiative, identify areas for improvement, and take necessary actions to drive results.
  • Excellent communication skills both verbal and written. Ability to communicate across stakeholders and levels. Excel at taking complex concepts and articulating simply.
  • Strong ability to partner and collaborate with peers and leaders.
  • Proficient with MS Office and other productivity tools. Be tech forward with a willingness to innovate, disrupt, and learn new tools.
  • Thrive at working in a fast-paced environment.
  • Adaptable and flexible, capable of pivoting in response to changing priorities and needs. Excellent at multi-tasking and ability to meet deadlines.
  • Have a growth mindset and be a continuous learner. Have a passion for retirement and a desire to stay abreast of industry developments.
  • Ability to forge relationships and build trust with clients, carriers and internal stakeholders.

Skills

  • General understanding of retirement plan laws and regulations, retirement plan annual compliance testing, and Form 5500 filings.
  • Experience consulting on impact of corporate mergers and acquisitions on retirement plans.
  • CFA, CFP, QKA, other financial designations a plus.
  • Series 65 License (preferred or completed within 1 month of start date).

Compensation

  • General understanding of retirement plan laws and regulations, retirement plan annual compliance testing, and Form 5500 filings.

Benefits

  • Working in this role means working in a fast-paced environment and collaborating with the team to provide unique and tailored solutions for our client's retirement plan offering.
  • Coordinate vendor, internal, and client resources to ensure successful operation of retirement plans, including plan amendments, plan operations, and compliance tasks
  • Keep your finger on the pulse of the retirement industry
  • Newfront (a WTW company) embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.

This listing is sourced directly from Newfront's careers page and normalized into a canonical job model.