NICE CXone

NICE CXone

Professional Services Engineer

USA - Atlanta, GA

Sponsorship not specifiedDetected 17 hours ago
JavaScriptPythonC#HTMLCSSData StructuresSQLData AnalysisAgentic AICustomer SupportCommunication

About the role

  • We set the highest standards and execute beyond them.
  • And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
  • Working with the US teams you will provide implementation and configuration in both our deterministic and agentic platforms.

Requirements

  • Technical expertise in data structure extraction and summarization
  • Experience with JavaScript, C#, SQL, HTML, CSS, Python
  • Experience with integration tools
  • Basic experience with data analysis, reporting, or dashboards using SQL or BI tools.
  • Experience using automation tools and AI

Nice to have

  • Analyze client requirements and assist in translating business processes into automated solutions.
  • Configure and customize the SaaS platform to meet customer needs.
  • Participate in knowledge sharing, documentation, and continuous improvement initiatives within the team.
  • 3+ years of experience in professional services, software implementation, technical support, or related roles.
  • Solid proficiency in SQL and JavaScript
  • familiarity with C#, Python, HTML, and CSS is a plus.
  • Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
  • Ability to troubleshoot technical issues and follow established implementation best practices.

Skills

  • Individual Contributor
  • NiCE is proud to be an equal opportunity employer.

This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.