NICE CXone
Professional Services Engineer
USA - Atlanta, GA
Sponsorship not specifiedDetected 17 hours ago
JavaScriptPythonC#HTMLCSSData StructuresSQLData AnalysisAgentic AICustomer SupportCommunication
About the role
- We set the highest standards and execute beyond them.
- And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
- Working with the US teams you will provide implementation and configuration in both our deterministic and agentic platforms.
Requirements
- Technical expertise in data structure extraction and summarization
- Experience with JavaScript, C#, SQL, HTML, CSS, Python
- Experience with integration tools
- Basic experience with data analysis, reporting, or dashboards using SQL or BI tools.
- Experience using automation tools and AI
Nice to have
- Analyze client requirements and assist in translating business processes into automated solutions.
- Configure and customize the SaaS platform to meet customer needs.
- Participate in knowledge sharing, documentation, and continuous improvement initiatives within the team.
- 3+ years of experience in professional services, software implementation, technical support, or related roles.
- Solid proficiency in SQL and JavaScript
- familiarity with C#, Python, HTML, and CSS is a plus.
- Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
- Ability to troubleshoot technical issues and follow established implementation best practices.
Skills
- Individual Contributor
- NiCE is proud to be an equal opportunity employer.
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This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.