GOC

GOC

Program Management Senior Specialist - Growth Lab - Email (Hybrid)

US-SVQ-AIRWY5665 · Senior · Full-time

Sponsorship not specified$103k-$131kDetected 1 day ago
HTMLCSSData AnalysisLLMsProject ManagementAgileEmail MarketingHubSpotMarketoCommunicationProblem Solving

About the role

  • We work hard, we play hard, and we want you to join us!
  • The Program Management Senior Specialist is the glue that keeps all the elements of an email marketing campaign project together.
  • They are well organized project managers, excellent communicators, proactive problem solvers and technical subject matter experts well versed in email marketing.

Responsibilities

  • Partner with product marketing managers (PMMs) in campaign ideation and intake document formulation
  • Collaborate with PMMs during the campaign ideation stage, gather technical requirements, confirm feasibility of ideated campaign features, define potential execution timeline and the intricacies of email personalization and complex logic
  • Act as a consultative partner, advising PMMs on how to translate business objectives into effective owned channel (i.e. email) strategies
  • Guide the PMM through the Campaign Requirement Document creation, ensure the intake documents are completed and comprehensive for the production team
  • Project manage campaign development and deployment
  • Kick off and strategically manage campaign development with offshore production team, provide guidance and answers to production team during the production process, manage production timelines
  • Prepare work orders for the production team and create project estimations for the PMM, managing the approval process for these estimates
  • Coordinate with Data Specialists to ensure that data requirements and inputs are fully aligned with HTML development and production process, as well as be a strategic partner between Data Specialists and offshore production team
  • Actively manage the Internal growth tool (i.e..Gamma) campaign deployments and proactively manage the campaign lifecycle (pause, activate, launch Gamma campaigns). GAMMA is Google's internal email marketing platform
  • When issues arise on existing or newly deployed campaigns, proactively lead the resolution process by quickly identifying root causes, work closely with product marketing managers, production project managers, and the development team

Requirements

  • Overall 5+ years of experience in project management roles, coordinating projects across multiple organizations/cross functional teams ​
  • Technical Proficiency (HTML): Basic understanding of web development, HTML/CSS & QA processes, with the ability to identify root causes, troubleshoot technical issues, and architect resilient solutions"
  • Strategic Client Handling: Advanced client handling skills with a track record of acting as a strategic advisor, understanding scope and providing estimates that align with long-term business goals
  • Data Analysis: Proficiency in data analysis tools to interpret performance results and recommend strategic improvements to stakeholders
  • Communication: Strong, polished, and professional communication skills required for interacting with stakeholders and leading the production team
  • Advanced proficiency in primary email marketing technology tool s (e.g., Marketo, Eloqua, Hubspot etc.) with the ability to learn and navigate independently across multiple platforms
  • Basic understanding of web development, HTML/CSS & QA processes, with the ability to identify root causes, troubleshoot technical issues, and architect resilient solutions"
  • Proficiency in data analysis tools to interpret performance results and recommend strategic improvements to stakeholders
  • Strong, polished, and professional communication skills required for interacting with stakeholders and leading the production team

Nice to have

  • Proactive and curious attitude, strong problem solving skills
  • Familiarity using GenAI (generative AI) for email marketing content, production and optimization
  • Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
  • Understanding of marketing operations, processes, business requirements
  • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
  • To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
  • To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes.
  • GOC is not responsible for any fees related to unsolicited resumes.

Compensation

  • The base salary range for this full-time position is $103,000 - $131,000 + bonus + benefits.

Benefits

  • We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
  • We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums

Company info

  • At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together.

Visa & Work Authorization

  • ment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protec
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This listing is sourced directly from GOC's careers page and normalized into a canonical job model.