Claylabs
Growth Strategist, Enterprise (Customer Success)
New York · Senior
Sponsorship not specifiedDetected 98 days ago
Product StrategyCustomer SuccessIntercom
About the role
- We see growth as a creative practice, not a formula.
- As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage.
- In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round - and crossed $100M in revenue.
Responsibilities
- Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay's footprint within the org.
- Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
- Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
- Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
Benefits
- We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members.
- This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.
- Bonus if you've held an in-house GTM operator role.
- Onboard with velocity & vision: Guide customers to their first "aha" moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
Company info
- Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
- Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
- All employees can work for free with world-class coaches who specialize in creativity, management, and more.
- Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
- Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.
- Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!
- ENTERPRISE GROWTH STRATEGIST @ CLAY
- As one of Clay's Enterprise Growth Strategists, you'll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.
- You'll work directly with senior GTM leaders to:
- Map their growth priorities
- Translate those into actionable Clay use cases
- Expand Clay into new teams and workflows
- Shape the roadmap of both their GTM engine and Clay itself
- You are not just supporting customers, you're a strategic business partner, trusted advisor, and internal product voice.
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This listing is sourced directly from Claylabs's careers page and normalized into a canonical job model.