North America

Enterprise Change and Governance Lead

United States

Sponsorship not specified$89k-$115kDetected 30 days ago

SalesforceCRMSAPERPResearchLeadershipCommunication

About the role

This hands-on role helps ERP and enterprise system changes turn into measurable business outcomes and balanced ways of working.
The strongest candidates understand that adoption depends on more than training.
Translate system and process changes into clear operational impacts for employees

Build and adapt change, communication, readiness, and training plans based on business and technical needs
Identify impacted audiences, adoption risks, readiness gaps, and leader support needs
Partner with project and business teams to surface risks early and support adoption through implementation
Translate system design into what actually changes for people
You'll partner with IT, technical product owners, and business teams to prepare impacted groups and support operational adoption.
The strongest candidates understand that adoption depends on more than training. It requires clear processes, communication, leadership support, and operational alignment.
You'll support change, communication, business readiness, training coordination, and adoption work for enterprise system initiatives, with an initial focus on ERP and finance system adoption.
It requires clear processes, communication, leadership support, and operational alignment.

Familiarity with SAP, Salesforce, or similar enterprise systems from a change, adoption, or business readiness perspective
Experience working in a matrixed, high-growth, or transformation-heavy environment
Curiosity about AI-enabled workflows, automation, and digital tools that improve how work gets done
We work remotely and rely on proactive communication, shared documentation, and visible task tracking.
This role works best for someone who can keep work moving and help teams navigate change clearly and effectively.

3-5 years supporting organizational change, business readiness, or system adoption initiatives
Experience supporting ERP, CRM, finance, or enterprise platforms in complex environments
Confidence working across technical and business teams
Strong written and verbal communication skills
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals.
Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
About Cengage

The full base pay range has been provided for this position.
Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.
Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company's discretionary incentive bonus program.
10% Annual: Individual Target
$88,600.00 - $115,200.00 USD

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.
Click here to learn more about our Total Rewards Philosophy.
This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

We believe in the power and joy of learning
At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning.
We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.
Our culture values inclusion, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being.
We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.
We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day.
To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

This listing is sourced directly from North America's careers page and normalized into a canonical job model.