CardFlight
Product Manager
Remote, USA
Sponsorship not specified$120k-$160kDetected 11 days ago
Product ManagementProduct StrategyAgilePRDsCommunicationCollaboration
About the role
- We're currently looking for a Product Manager who will take a key role on our United States location-neutral team.
- This individual will work alongside four other team members, while also collaborating cross-functionally with teams across the organization.
Responsibilities
- Conducting merchant interviews and participating in reseller calls to understand pain points firsthand, while also synthesizing support tickets, feature requests, Pendo data, and usage metrics to build a complete picture of customer and partner needs.
- Partnering with the broader product team to prioritize what gets built and when, with decisions weighted heavily toward features that drive revenue growth.
- Clearly communicating the reasoning behind roadmap decisions to engineering, marketing, operations, and partner teams so everyone understands not just what is being built but why.
- Owning launch readiness by coordinating across teams to ensure messaging, documentation, partner communications, and engineering work are all aligned and complete before a feature ships.
- Using product analytics tools to analyze feature adoption and user behavior, and translating that data into a clear narrative that builds the case for what should be built, changed, or deprioritized.
- Translating customer and business needs into clear specs, user stories, or PRDs that engineering can build from.
- Partnering with marketing to review content, walk through feature use cases, and ensure messaging accurately reflects what the product is designed to do.
- Working with operations to share product requirements, review documentation, and train the team on how new features work so they can effectively support merchants after launch.
- Collaborating with the partnership team to gather and incorporate feedback from resellers and acquirers, and to coordinate release timing and communications so external partners are informed and prepared for every product change.
- A natural collaborator who can bring together people and ideas across engineering, marketing, operations, and partner teams to move work forward.
Compensation
- $120,000 - $160,000
- Annualized Company Performance Bonus: $8,000 - $12,000
- Company Stock Options: 10,000
Benefits
- Home-office equipment stipend
- Flexible paid time off
- Learning & Development culture
- Comprehensive Health Benefits
Company info
- We are a leading payments technology company that empowers small businesses across the United States to accept payments seamlessly through our flagship product, SwipeSimple. We distribute our solutions primarily through a robust network of hundreds of merchant acquirers and independent sales organizations (ISOs), who in turn onboard thousands of merchants onto the SwipeSimple platform each month.
- We are backed by private equity, including WestView Capital Partners, and are at an exciting inflection point in our growth journey. We have a strong foundation of profitable recurring revenue today, and are focused on scaling over the next three to four years through optimizing our core channel, accelerating our direct-to-merchant offering, expanding value-added services, and selectively entering new markets.
- Why You'll Love Being Part of the CardFlight Team
- US location-neutral work environment
- Employee Engagement (Lunch & Learns, team building events)
- Remote flexibility and autonomy
- We are a leading payments technology company that empowers small businesses across the United States to accept payments seamlessly through our flagship product, SwipeSimple.
- We distribute our solutions primarily through a robust network of hundreds of merchant acquirers and independent sales organizations (ISOs), who in turn onboard thousands of merchants onto the SwipeSimple platform each month.
- We are backed by private equity, including WestView Capital Partners, and are at an exciting inflection point in our growth journey.
- We have a strong foundation of profitable recurring revenue today, and are focused on scaling over the next three to four years through optimizing our core channel, accelerating our direct-to-merchant offering, expanding value-added services, and selectively entering new markets.
- Competitive compensation including:
- Annualized Base Salary Range: $120,000 - $160,000
- Annualized Company Performance Bonus: $8,000 - $12,000
- Company Stock Options: 10,000
- $8,000 - $12,000
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This listing is sourced directly from CardFlight's careers page and normalized into a canonical job model.