Decagon

Marketing Operations Associate

San Francisco · Full-time

Sponsorship not specifiedDetected 100 days ago

HubSpot

About the role

Decagon's Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution.
Ensure accurate data capture and reporting across campaigns
Analyze success of marketing channels and campaigns to determine Marketing ROI and inform future resource allocation decisions

Oversee the management and evolution of our marketing tech stack (Hubspot, Default, ZoomInfo, LinkedIn Sales Navigator, etc.) and ensure systems are effectively integrated and utilized to support GTM
Manage and optimize HubSpot to identify, score, track, and attribute leads. Ensure accurate data capture and reporting across campaigns
Own marketing performance reporting, building a clear and reliable view of funnel performance and pipeline
Work closely with GTM teams to streamline lead handoff processes and support sales teams with actionable insights and reports
Direct communicator with the operational discipline to document what you build and bring others along on changes
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

Experience using AI-driven tools or agentic workflows to automate GTM tasks and enrich firmographic and demographic data

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
We proudly offer the following benefits for our full-time employees:
We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Define and uphold data governance, segmentation, and database health across marketing systems
4+years in Marketing Operations or RevOps, supporting B2B sales-led company
Hands-on experience administering Hubspot, Salesforce, Clay, and Default
Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using workflow automation tools.
Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
Comfortable with ambiguity in a high-growth environment; you scope the problem, then move

This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.