Network Optix

Network Optix

Sales Operations Specialist

Walnut Creek, California, United States · Senior

Sponsorship not specified$86k-$127kDetected 13 days ago
ComplianceHubSpotCRMSalesAccountingQuickBooksOnboardingContract ManagementCommunicationAccounts PayableNetSuite

About the role

  • Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia; Hague, Netherland; Taipei, Taiwan, and regional teams distributed across the globe.
  • Network Optix aims to power the world's most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.
  • We will also consider remote candidates based in PST time zone.

Responsibilities

  • Collaborate with the Accounting team on credits and customer account adjustments, ensuring proper documentation and approvals are in place.
  • Maintain accurate product pricing data in billing systems, flagging discrepancies between sales, finance, and billing records to the appropriate stakeholders.
  • Gather and organize customer documentation to support credit evaluations, preparing files for review and approval by Finance.
  • Track upcoming customer renewals and provide administrative support during the renewal process, flagging at-risk or overdue renewals to the appropriate owner.
  • Maintain organized records of executed contracts, onboarding checklists, and approvals to support internal policy compliance and audit readiness.
  • System Administration & Sales Operations Support
  • Maintain customer records, deal pipelines, and system data hygiene by performing regular cleanups, deduplication, and standardization following established guidelines.

Requirements

  • Experience supporting billing, invoicing, and customer lifecycle processes.

Nice to have

  • 3-5+ years of experience in Sales Operations, Revenue Operations, Finance Operations, or a similar role.
  • Experience with SaaS or subscription-based businesses preferred.

Skills

  • Comfortable working across multiple systems simultaneously (CRM, billing platforms, financial tools).
  • Proficiency with spreadsheets and data management tools.
  • Ability to learn and navigate new software quickly
  • experience maintaining data accuracy across platforms.
  • Knowledge
  • Strong working knowledge of CRM and financial systems (HubSpot and QuickBooks/NetSuite/PandaDocs experience strongly preferred).
  • Will be a plus
  • VMS industry knowledge.
  • Familiarity with workflow automation or document management tools.
  • Experience with contract lifecycle management systems.
  • Competitive compensation
  • Paid time off

Compensation

  • Base pay range
  • $86,250 - $126,500 USD

Benefits

  • Flexible working hours
  • Employer-sponsored health coverage

Company info

  • Execute the onboarding intake and activation process for new customers and partners using established workflows
  • We strive for an environment where creativity and collaborative growth thrive.

Equal opportunity

  • equal opportunity employer committed to diversity and inclusion in the workplace.
  • If you have a disability or special need that requires accommodation, please let us know.
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This listing is sourced directly from Network Optix's careers page and normalized into a canonical job model.