Bluebird Kids Health
Medical Records Specialist
West Palm Beach, FL
Sponsorship not specifiedDetected 28 days ago
ComplianceOutbound SalesProcess ImprovementHIPAAEHR/EMRCommunicationCollaboration
About the role
- About Bluebird Kids Health Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care.
- Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.
- Position Description Bluebird Kids Health is seeking a dedicated Medical Records Specialist to ensure timely, efficient, and compliant management of patient health records.
Responsibilities
- Monitor vendor partner performance, address escalations, and ensure requests meet regulatory and internal compliance standards.
- Proactively initiate outbound engagement to follow up on inquiries or messages, ensuring continued patient support and timely resolution of concerns.
- The opportunity to support best-in-class outreach and engagement activities within a mission-driven pediatric care delivery organization.
- We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock.
Requirements
- Strong understanding of HIPAA regulations and patient privacy requirements
- Collaborate with ROI vendor partner to ensure requests are fulfilled within required processing times.
Nice to have
- Provide timely, efficient responses to ensure patients' needs are addressed through their preferred communication method.
Compensation
- A competitive compensation package with performance incentives and, for some roles, equity participation.
Benefits
- A competitive compensation package with performance incentives and, for some roles, equity participation.
- Competitive medical, vision, and dental insurance products.
- Other programs including employee assistance, caregiver support, commuter benefits, flexible spending accounts, health savings accounts, short- and long-term disability benefits, and other exclusive employee benefits).
- Generous paid time off
- About Bluebird Kids Health
- Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care.
- Our care model includes robust care coordination, chronic disease management, and other population health supports.
- Medical Record Requests and Release of Information (ROI)
- Receive, verify and initiate processing of all requests for medical records in accordance with HIPAA, applicate state and federal regulations, and organizational policies.
- Partner with internal teams to ensure medical record-related workflows are completed timely and accurately.
- Collaborate with requestors, patients and vendor partners to resolve inquiries regarding release or request for medical records.
Company info
- A diverse and inclusive company culture that values every team member's contribution to our mission.
- We are on a mission to provide exceptional care, so every child can thrive.
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This listing is sourced directly from Bluebird Kids Health's careers page and normalized into a canonical job model.