Bluebird Kids Health

Bluebird Kids Health

Medical Records Specialist

West Palm Beach, FL

Sponsorship not specifiedDetected 28 days ago
ComplianceOutbound SalesProcess ImprovementHIPAAEHR/EMRCommunicationCollaboration

About the role

  • About Bluebird Kids Health Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care.
  • Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.
  • Position Description Bluebird Kids Health is seeking a dedicated Medical Records Specialist to ensure timely, efficient, and compliant management of patient health records.

Responsibilities

  • Monitor vendor partner performance, address escalations, and ensure requests meet regulatory and internal compliance standards.
  • Proactively initiate outbound engagement to follow up on inquiries or messages, ensuring continued patient support and timely resolution of concerns.
  • The opportunity to support best-in-class outreach and engagement activities within a mission-driven pediatric care delivery organization.
  • We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock.

Requirements

  • Strong understanding of HIPAA regulations and patient privacy requirements
  • Collaborate with ROI vendor partner to ensure requests are fulfilled within required processing times.

Nice to have

  • Provide timely, efficient responses to ensure patients' needs are addressed through their preferred communication method.

Compensation

  • A competitive compensation package with performance incentives and, for some roles, equity participation.

Benefits

  • A competitive compensation package with performance incentives and, for some roles, equity participation.
  • Competitive medical, vision, and dental insurance products.
  • Other programs including employee assistance, caregiver support, commuter benefits, flexible spending accounts, health savings accounts, short- and long-term disability benefits, and other exclusive employee benefits).
  • Generous paid time off
  • About Bluebird Kids Health
  • Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care.
  • Our care model includes robust care coordination, chronic disease management, and other population health supports.
  • Medical Record Requests and Release of Information (ROI)
  • Receive, verify and initiate processing of all requests for medical records in accordance with HIPAA, applicate state and federal regulations, and organizational policies.
  • Partner with internal teams to ensure medical record-related workflows are completed timely and accurately.
  • Collaborate with requestors, patients and vendor partners to resolve inquiries regarding release or request for medical records.

Company info

  • A diverse and inclusive company culture that values every team member's contribution to our mission.
  • We are on a mission to provide exceptional care, so every child can thrive.

This listing is sourced directly from Bluebird Kids Health's careers page and normalized into a canonical job model.