OKX
Principal AI Engineer, Chatbot Development
San Jose, California, United States · Principal
Sponsorship not specified$250k-$376kDetected 2 days ago
Machine LearningLLMsA/B TestingComplianceResearch
About the role
- OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps).
- OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets.
Responsibilities
- Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.
- Design multi-level intent routing, classifier training, and fallback strategies.
- Building dialogue quality evaluation systems.
- Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
- Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
- Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
Requirements
- Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Nice to have
- Startups or research-intensive environments preferred
- must be comfortable operating with ambiguity and speed
Skills
- The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location.
Compensation
- The salary range for this position is $250,444.00 to $375,666.00.
- The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location.
- In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered.
Benefits
- Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.
- PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least 10 years of industry experience.
Company info
- At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
- OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
- Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
- About the Opportunity
- We are safe and reliable, backed by our Proof of Reserves.
- Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done.
- These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
- We are looking for a Principal AI Engineer to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
- This is a hands-on technical role focused on building intelligent, autonomous chatbot systems operating in real-time crypto environments.
- You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
This listing is sourced directly from OKX's careers page and normalized into a canonical job model.