SHEIN
Senior Seller Success Specialist
Los Angeles · Senior
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About the role
- We are seeking a dynamic and detail oriented Senior Seller Success Specialist (official title: Senior Seller Success Specialist II) for our Los Angeles based corporate office.
- You will be responsible for identifying opportunities, driving growth, and optimizing the performance of SHEIN's US sellers on the SHEIN Marketplace.
- Data Analysis: Leverage dashboards and other internal tools to analyze trends on the marketplace.
Responsibilities
- Your primary responsibility is to manage and grow relationships with SHEIN Marketplace selling partners.
- Account Management: Develop and manage relationships with early-stage US sellers on the SHEIN Marketplace platform. Support sellers with product listings and pricing, ensuring their performance metrics align with SHEIN's requirements.
- For special cases (e.g. bundles, branded, or limited-edition products), coordinate internally to evaluate and support justified pricing exceptions.
- Cross-functional Leadership: Take the lead in coordinating cross-functional projects, working closely with operations, product, marketing, and finance teams to enhance the seller experience and deliver key business outcomes.
Requirements
- 5-8+ years of progressive account management or related experience, preferably in e-commerce or marketplace environments.
- Proficiency with Excel and/or other business analytic tools.
- Ability to work effectively in a dynamic and fast-paced environment.
Nice to have
- Bachelor's degree in business, marketing, or a related field
- Company-Paid Basic Life/AD&D insurance
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Employee discounts
- Free weekly catered lunch
- Free swag giveaways
Skills
- Senior Seller Success Specialist (official title:
- Senior Seller Success Specialist II) for our Los Angeles based corporate office.
- Job Responsibilities
- Account Management:
- Sales Growth:
Compensation
- $76,708 - $110,000 USD
Benefits
- Bonus eligible
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Vacation, paid holidays, floating holiday and sick days
Company info
- Position Summary We are seeking a dynamic and detail oriented Senior Seller Success Specialist (official title: Senior Seller Success Specialist II) for our Los Angeles based corporate office.
This listing is sourced directly from SHEIN's careers page and normalized into a canonical job model.