Habitathealth

Outreach & Enrollment Trainer

California ( LA, Sacramento, Oakland)

Sponsorship not specifiedDetected 12 days ago

AuditingCommunicationCollaborationMentoring

About the role

Habitat Health empowers older adults to experience more good days in their homes and communities.
Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures.
To learn more, visit www.habitathealth.com.

You'll own the training f or new O&E hires and how the broader team continuously improves over time - from training plans and competency checklists, onsite trainings, call and field coaching, new market cohorts, and self-service modules.
We deliver coordinated clinical and social care in our centers and directly in participants' homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging.
As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission ‑ driven care teams continue to help participants live well on their own terms.
Build and run 30/60/90-day training plans for new O&E hires in collaboration with Outreach & Enrollment supervisors, with clear milestones for each phase of ramp.
Create and maintain competency checklists that define what "good" looks like by role and confirm reps are ready before they work independently.
Lead new center cohort training, getting whole teams ready to conduct job duties on day one.
Audit O&E teams on a regular basis to check for consistency, quality, and compliance, and to find where reps need more support.
Design role-specific, market-specific, and general O&E training programs, from outreach and prospecting through enrollment conversion.

4+ years of experience in sales, outreach, enrollment, or customer engagement, including time spent training, coaching, or onboarding others.
Experience building training plans, competency frameworks, training materials, or job aids.
Confident facilitator, comfortable leading onsite and virtual training for new and tenured reps.
Self-starter who can build structure where none exists and operate in a fast-paced, evolving environment.
Strong interpersonal and written/oral communication skills
high EQ.
Willingness to work in a hybrid environment, with regular travel to Habitat Health centers and new markets.
Proof of medical clearance for communicable diseases, including a TB test.
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Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in ‑ home assistance.

We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults.

This listing is sourced directly from Habitathealth's careers page and normalized into a canonical job model.