Vision33

Vision33

Customer Relationship Manager, ERP Solutions Eastern US

United States · Full-time

Sponsorship not specifiedDetected 28 days ago
Stakeholder ManagementCRMAccount ManagementNegotiationAccountingForecastingSAPERPLeadershipCommunicationCollaborationOrganizational SkillsNetSuite

About the role

  • You will regularly engage with CFOs, CIOs, and operational leadership teams, helping them align technology investments with long-term business strategy.
  • Cross-Team Collaboration Work closely with consulting, delivery, and leadership teams to ensure clients receive maximum value from Vision33's solutions and services.

Responsibilities

  • Acting as a trusted advisor, you will work closely with client executives and operational leaders to understand their evolving business priorities and identify solutions that support their growth.
  • Account Growth & Expansion Identify and develop new opportunities within existing accounts by aligning Vision33 solutions with client business objectives and regional ARR targets.
  • Account Planning Develop and execute structured account plans that support both client success and regional revenue goals.
  • Client Retention & Satisfaction Ensure long-term client success by proactively managing relationships, addressing challenges, and aligning internal teams to deliver exceptional outcomes.
  • Pipeline Development & Forecasting Maintain accurate opportunity tracking, account forecasting, and performance reporting to support regional growth targets.

Requirements

  • 5+ years' experience in client relationship management, account management, or client success role.
  • 5+ years' experience working with ERP, SaaS, or business management software within the SMB or mid-market sector.
  • Experience with ERP solutions such as SAP Business One, Sage, Microsoft Dynamics, NetSuite, Epicor, or similar platforms is highly desirable.
  • Proven success managing and growing strategic client accounts.
  • Strong understanding of business operations and financial drivers (accounting or ERP process knowledge is an asset).
  • Willingness to travel within the Eastern U.S. as required.
  • Vision33 has built long-term partnerships with organizations across North America and globally by combining deep ERP expertise with a client-first consulting approach.

Skills

  • Open to Eastern U.S. Locations ( NC,VA,MD,NJ,DC,DE,NY,CT,MA,NH)
  • Drive Client Success.
  • Expand Strategic Accounts.
  • Grow Your Earnings.
  • include:
  • Are energized by helping clients uncover new opportunities to improve operations and scale their businesses.
  • Have experience expanding ERP solutions within existing accounts through consultative engagement.
  • Take pride in delivering measurable business value while growing account revenue.
  • Are motivated by performance-based earnings and the opportunity to influence client strategy.
  • Who Is Vision33?

Compensation

  • Offers a competitive base salary plus uncapped commission tied to account growth and client success.

This listing is sourced directly from Vision33's careers page and normalized into a canonical job model.