Vision33
Customer Relationship Manager, ERP Solutions Eastern US
United States · Full-time
Sponsorship not specifiedDetected 28 days ago
Stakeholder ManagementCRMAccount ManagementNegotiationAccountingForecastingSAPERPLeadershipCommunicationCollaborationOrganizational SkillsNetSuite
About the role
- You will regularly engage with CFOs, CIOs, and operational leadership teams, helping them align technology investments with long-term business strategy.
- Cross-Team Collaboration Work closely with consulting, delivery, and leadership teams to ensure clients receive maximum value from Vision33's solutions and services.
Responsibilities
- Acting as a trusted advisor, you will work closely with client executives and operational leaders to understand their evolving business priorities and identify solutions that support their growth.
- Account Growth & Expansion Identify and develop new opportunities within existing accounts by aligning Vision33 solutions with client business objectives and regional ARR targets.
- Account Planning Develop and execute structured account plans that support both client success and regional revenue goals.
- Client Retention & Satisfaction Ensure long-term client success by proactively managing relationships, addressing challenges, and aligning internal teams to deliver exceptional outcomes.
- Pipeline Development & Forecasting Maintain accurate opportunity tracking, account forecasting, and performance reporting to support regional growth targets.
Requirements
- 5+ years' experience in client relationship management, account management, or client success role.
- 5+ years' experience working with ERP, SaaS, or business management software within the SMB or mid-market sector.
- Experience with ERP solutions such as SAP Business One, Sage, Microsoft Dynamics, NetSuite, Epicor, or similar platforms is highly desirable.
- Proven success managing and growing strategic client accounts.
- Strong understanding of business operations and financial drivers (accounting or ERP process knowledge is an asset).
- Willingness to travel within the Eastern U.S. as required.
- Vision33 has built long-term partnerships with organizations across North America and globally by combining deep ERP expertise with a client-first consulting approach.
Skills
- Open to Eastern U.S. Locations ( NC,VA,MD,NJ,DC,DE,NY,CT,MA,NH)
- Drive Client Success.
- Expand Strategic Accounts.
- Grow Your Earnings.
- include:
- Are energized by helping clients uncover new opportunities to improve operations and scale their businesses.
- Have experience expanding ERP solutions within existing accounts through consultative engagement.
- Take pride in delivering measurable business value while growing account revenue.
- Are motivated by performance-based earnings and the opportunity to influence client strategy.
- Who Is Vision33?
Compensation
- Offers a competitive base salary plus uncapped commission tied to account growth and client success.
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