Axos
Conversational AI Engineer
HQ - San Diego, CA · Contract
Sponsorship not specifiedDetected 33 days ago
JavaScriptPythonBackend DevelopmentBigQueryGCPCloud PlatformsMachine LearningData ScienceA/B TestingLeadershipCommunicationCollaborationProblem Solving
About the role
- Axos Bank Target Range: $70,304.00 /Yr - $93,000.00 /Yr.
- Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Responsibilities
- Design, build, and support conversational AI solutions across omnichannel platforms, with a primary focus on the Google CCAS suite, including Dialogflow Conversational Agents.
- Production Support & Reliability Engineering:
- Provide production support for conversational platforms and supporting services by troubleshooting conversational logic, webhook failures, backend integration issues, logs, and monitoring dashboards.
- Perform root-cause analysis for defects, outages, and performance issues, and implement long-term corrective solutions.
- Design and implement microservices-based architectures to support conversational AI, integrations, and business workflows.
- Create reusable frameworks, shared libraries, and common components to accelerate development and promote consistency across conversational solutions.
- Design and implement secure API integrations, including authentication and authorization flows, error handling, data transformation, middleware services, and proxy layers.
- Create and maintain technical documentation and architectural artifacts to support knowledge sharing and long-term maintainability.
- Collaborate with product, business, and engineering stakeholders to translate requirements into well-architected technical solutions.
- We are seeking an experienced Conversational AI Engineer to design, build, and support advanced conversational solutions across our omnichannel ecosystem.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related technical field.
- 3+ years experience in software development, cloud platforms/architecture, or related IT role.
- Cloud Architecture: Preferably h ands-on experience with Google Cloud Platform (GCP) services including Cloud Run, API Gateway, Cloud Storage, BigQuery, and Vertex AI, or similar cloud architecture experience.
- Software Development: Strong proficiency in programming, preferably with Python and JavaScript, and experience building backend services.
- Strong analytical, problem-solving, and communication skills, with the ability to translate ambiguous requirements into actionable technical solutions.
- Axos Employee Benefits May Include:
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
- About Axos
- Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
- Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Nice to have
- The position carries a strong emphasis on custom development, system integrations, and the delivery of scalable, secure, and reliable conversational AI solutions.
Skills
- $70,304.00 /Yr - $93,000.00 /Yr.
- Stay current with advancements in conversational AI, cloud services, and AI/ML technologies through experimentation and continuous learning.
Compensation
- These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
Company info
- Axos is an Equal Opportunity employer.
- We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Equal opportunity
- Job Functions and Work Environment:
- While performing the duties of this position, the employee is required to sit for extended periods of time.
- Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
- The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.
Visa & Work Authorization
- related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, g
This listing is sourced directly from Axos's careers page and normalized into a canonical job model.