MetTel
Account Manager - Federal
Holmdel, New Jersey, United States
Sponsorship not specified$70k-$80kDetected 51 days ago
Customer SupportCommunication
About the role
- MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services.
- We simplify communications and networking for business and government agencies.
- We believe that each team member is a key to the success and sustainability of the group.
Responsibilities
- Manage the day-to-day activity of your assigned accounts in a post-sale environment
Requirements
- Bachelor's degree in computer science, Telecommunications or related field
- 3+ years in customer service or related experience
- Fixed Line experience
Nice to have
- Telecom experience (REQUIRED) with hosted PBX preferred.
Compensation
- The salary range reflected is a good faith estimate of base pay for the primary location of the position.
- Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.
- The U.S. pay range for this position is $70,000 - $80,000 annually.
- Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate.
- Your recruiter can share more about the specific salary range for the job location during the hiring process.
Company info
- Communicate directly with customers by telephone, electronically, or face-to-face
- Interact with customers to provide and gather information in response to inquiries, concerns, and requests about products and services
- Manage customers' accounts regarding billing and financial concerns
Visa & Work Authorization
- nd considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation
This listing is sourced directly from MetTel's careers page and normalized into a canonical job model.