Meow
Operations Analyst
New York City
Sponsorship not specifiedDetected 2 days ago
Financial AnalysisCustomer SupportCommunicationProblem SolvingFinancial Reporting
About the role
- At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-entity international businesses. We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with
- We're looking for an Ops Associate who moves fast, executes with urgency, and thrives in a high-ownership environment. You'll play a key role in supporting and ensuring a smooth experience for our customers.
Responsibilities
- Serve as the front line for customer support across Slack, email, and chat, maintaining fast, high-quality responses
- Support internal operations, including backend investigations and process execution
- Partner with sales and customer-facing teams to enable smooth handoffs and customer experience
- Maintain clear documentation of issues, workflows, and resolutions to improve team efficiency
- Contribute to improving support processes, tooling, and response quality over time
- We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with confidence.
Requirements
- 1+ years of experience in customer support, operations, or similar roles in fast-paced environments
- Ability to multitask and prioritize effectively under time-sensitive conditions
Compensation
- Total compensation may vary depending on the position offered and location.
Company info
- At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital.
- Our customers are complex and global, from crypto protocols to multi-entity international businesses.
- We're looking for an Ops Associate who moves fast, executes with urgency, and thrives in a high-ownership environment.
- You'll play a key role in supporting and ensuring a smooth experience for our customers.
This listing is sourced directly from Meow's careers page and normalized into a canonical job model.