Ekho

Operations Associate

New York City HQ

Sponsorship not specifiedDetected 57 days ago

Customer SupportResearchCommunication

About the role

We are seeking highly motivated Operations Associates to join our operations team in New York City.
This role is crucial for ensuring the seamless processing of vehicle documentation, including titling, registration, insurance, and financing.

Manage the complete lifecycle of vehicle documentation, including titling, registration, insurance, and financing.
Work closely with relevant DMV offices and lending partners to ensure a smooth transaction experience for every customer.
Maintain accurate records and ensure compliance with all regulatory requirements related to vehicle sales.
Strong prioritization skills, able to manage competing deadlines without sacrificing quality.
Collaborative team player, aligning with cross-functional partners to share insights and achieve results.
You will be instrumental in providing top-notch customer support and streamlining our internal workflows to enhance our operational efficiency.

Enthusiasm for automotive, powersports, or related vehicle industries.
Proven experience in vehicle dealership operations, especially in titling, financing & insurance (F&I), sales, or similar roles.
Experience operating autonomously in a fast-moving startup environment.
Free lunch and dinners.

Excellent communication and interpersonal skills, with the ability to handle DMV and lending inquiries professionally.
Detail-oriented with strong organizational and multitasking abilities.
Ability to operate autonomously in a fast-moving startup environment.
Excellent written communication skills, with the ability to adapt messaging for diverse audiences.
Skilled in reviewing and interacting with high volumes of sensitive documentation with accuracy and discretion.
Must be based in or willing to relocate to New York City.

This listing is sourced directly from Ekho's careers page and normalized into a canonical job model.