Agilent Technologies
Field Service Engineer
US-GA-Remote Location · Mid · Full-time
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About the role
- Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.
- Join our dynamic organization to be a part of this rewarding work.
- As a Field Service Representative for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key.
Responsibilities
- Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently.
- Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
Requirements
- A post-secondary degree within the science field - e.g. chemistry, analytical chemistry biochemistry, biotechnology or equivalent College degree with Work experience.
- 4+ years of experience in laboratory environment working spectroscopy
- Experience with troubleshooting and problem solving is essential
Nice to have
- Experience with the Agilent LCMS or GCMS is preferred but not essential
Skills
- Applying your communication skills, creativity and can-do attitude is essential.
Compensation
- The full-time equivalent pay range for this position is $43.12 - $67.37/hr plus eligibility for bonus, stock and benefits.
Company info
- Job Description Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.
- Your Role: You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions.
- You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
- Train other field engineers and customers in the solutions.
- You enjoy travelling and visiting customers.
This listing is sourced directly from Agilent Technologies's careers page and normalized into a canonical job model.