SoundStack

Systems Administrator - Pittsburgh, PA

Pittsburgh, PA

Sponsorship not specifiedDetected 517 days ago

Cloud PlatformsAnsibleLinuxProcess ImprovementCustomer SupportCommunicationCollaborationProblem Solving

About the role

About SoundStack We're SoundStack, an Audio-as-a-Service company whose purpose lies at the convergence of innovation, technology, and audio independence.
We've been delivering disruptive audio solutions for over 12 years.
The Systems Administrator on SoundStack's Technical Operations team plays a critical role in supporting the day-to-day operations of SoundStack's Infrastructure.

Collaborate with the team to innovate and enhance the Incident Management process.
Support new customer deployments by coordinating with the Infrastructure team to meet customer specifications and SLAs.
Ensure smooth transitions between deployment and ongoing support phases.
Provide technical support for infrastructure-related issues and collaborate with the team to address escalations.
Maintain accurate and up-to-date documentation of server configurations, workflows, and deployments.
Share knowledge and best practices with the Technical Operations team to support continuous improvement.

Strong knowledge of Windows and Linux server deployment and management.
Experience with virtualization technologies and infrastructure automation tools.
Familiarity with Incident Management processes and best practices.
3+ years of experience in system administration, preferably in a high-availability, enterprise environment.
Hands-on experience with server hardware, cloud infrastructure, and network troubleshooting.
Familiarity with monitoring tools and log aggregation systems.

Leverage automation tools, such as Ansible, to streamline server deployments and reduce manual work.
Identify opportunities to innovate and improve Technical Operations workflows.

This listing is sourced directly from SoundStack's careers page and normalized into a canonical job model.